Latest Posts
What Your Guests Are Saying about F&B after Reopening
Waking up to a generous breakfast buffet or dining at a variety of available restaurants is one of the best parts of going on vacation. Among the most impactful review categories that affect the overall…
Burning Questions From Hoteliers Answered: All About The Guest Experience
The team at TrustYou recently hosted our 2nd live webinar to showcase our Guest Experience platform and discuss our newest and upcoming technologies. The TrustYou platform is built with our clients and future clients in…
How to Use On-Site Survey to Ensure a Happy Guest
Most anyone you talk to will say they are ready to travel and venture outside the confines of their own home. The novelty of baking has worn off, the puzzles have all been done, and…
3 Ways Better Communication Leads to Happier Guests
At the start of the pandemic, the phrase “we’re all in this together” rang loud and true. The entire world worked together to process, understand, and conform to a new normal. For the hospitality industry,…
Powering the Future of Hospitality - One Guest Experience at a Time
Even in the most challenging times, TrustYou recently passed the 1M mark in our database of hotels and accommodations. The best hospitality businesses always find a way to win, and with the right technology and…
The Elevated Hotel Guest Experience: Simple, Easy, Effective
Guest experience is what hospitality is all about. The world’s best hotels are guest experience leaders and do whatever it takes to stay up to date with individual guest needs as well as market changes.…
Booking a Hotel in 2021? These Are The Green Flags To Look For
When Humphrey Bogart delivered his iconic “We’ll always have Paris” line in Casablanca, he might not have taken a pandemic into account. It’s been a while since we all had Paris, or any other destination…
The Best Developers Are Also Users - Behind the Scenes of our Live Experience Solution
Ever since TrustYou was founded more than a decade ago, our mission was to help hospitality professionals get valuable insights into the traveler experience. Simply put - we wanted to encourage hoteliers from around the…
Traveler Trends and Guest Behavior - What's Changed, What's New?
Travel in 2021 is already significantly different than what it was even just a year ago. While the current challenges in the hospitality industry are impacting the way in which hotels function, they are also…
The State of Mid-Pandemic Travel Destinations - FAQ With An Expert
Under normal circumstances, many travel destinations around the world are highly popular and many of them, extremely successful at driving loyal guests. Same as with all the other areas of travel, however, destinations have recently…
What Your Hotel Guests Are Saying About Breakfast
Breakfast is, once again in 2021, the most important meal of the day - and even more so during the pandemic, for that matter. TrustYou semantic analysis of the biggest database of hotel guest reviews…
How Live Experience Drives Fearless Guest Loyalty
Picking up the pieces after last year is quite similar to Frankenstein putting his monster together and screaming “It’s alive!”. Right now, it really is about the ‘(a)live’ experience. And, not to say that the…