TrustYou for Independent Hotels & Accommodations

Hoteliers, managers, and operating staff are the first responders to any guest communication. Start the conversation, analyze your feedback, and promote your success.

Hoteliers are being faced with a multitude of challenges, from staff turnover to staggering occupancy, all while trying to meet their guests’ ever-changing needs. TrustYou’s experience platform acts as an extension of your hotel staff to make your day-to-day job easier, never harder.

Mr. Jacobo Priegue Martinez,
Room Division Manager
Fusion Suites Da Nang Beach Hotel

Now we won’t miss a request, comment, or question from our guests. Everything is coming through one single channel that can be monitored in real-time. We can also check that the matter is handled on time, who handled it, and what the outcome was.

Automate Your Hotel-Guest Communication

Schedule outreach or one-time broadcast messages in order to communicate important news to your guests. Respond to incoming messages faster with saved templates.

Get Started

Pinpoint Important Data Quickly and Easily

When understanding your survey responses, use question segmentation to search by specific question. In just one step, find out what guests would stay with your property again.

Get Started

Pinpoint Important Data Quickly and Easily

Get Notified and Stay Informed

Set up email notification alerts in real-time, or as a daily round-up, regarding new survey responses, online reviews, guest messages, and more.

Get Started

Competitor Insights At Your Fingertips

See how you stack up against competitors and access the highest quality semantic technology that provides your hotel clear and immediate visibility into what your guests are saying about your hotel.

Get Started