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Welcome to our blog, where we unlock unique insights into customer data and marketing best practices, reputation management and surveys, new AI trends, and generally keep you updated on the latest travel and hospitality industry trends.

TrustYou's recent analysis reveals crucial findings, supporting hotels in their efforts to cope with a huge demand during the Olympic frenzy. We look at two major events with full audiences: Rio 2016 and Paris 2024 and compare key guest satisfaction indicators. 
An interview with Gianluca Guarino, Revenue Manager at CampusX (CX). Founded in 2011, the company aims to revolutionize the student campus offer in Italy, following the most evolved Scandinavian and Anglo-Saxon models and re-thinking them for the eco-sustainable, connected, smart world of today.
Woman Traveling In Munich

Insights from the Customer: How Feedback Drives Quality in the Hospitality & Tourism Industry

Customer feedback can be a key component to driving quality in the hospitality and tourism sectors. Here’s how...
Dubai Beach La Mer, People Rest, In The Distance The Skyscrapers Of The City.

Hospitality Hotspots: The Latest Middle East & North Africa Tourism Statistics [2022-2023]

The latest Middle East & North Africa (MENA) tourism statistics from top-performing countries based on the latest third-party...
Woman Navigating the traveling experience via mobile

Artificial Intelligence: A New Frontier for Elevating the Guest Experience in Hospitality?

Explore how artificial intelligence (AI) impacts the guest experience in the hospitality industry I Three key benefits and...
A picture featuring 2 ladies looking at a screen laptop featuring the TrustYou Review Dashboard.

How to Respond to Guest Reviews: A Hotelier’s In-Depth Guide

Your complete guide on how to respond to positive, neutral, and negative guest reviews with examples, a template...
Business Woman Relaxing Take It Easy Resting In Comfort Hotel Or Living Room Having Free Time With Peace Of Mind And Self Health Balance

Are These Three Hospitality Trends Raising More Questions Than Answers in 2024?

In this blog, we analyze three key hospitality trends for 2024 and look at the excitement, challenges, and...
Gardaland Amusement Park Located In North Eastern Italy.

Gardaland Resort: Memorable and Sustainable Experiences for Adventurers of All Ages

Gardaland Resort is Italy's favorite destination for fun-related short stays....
Woman Traveling In The Old Town Of Nurnberg, Germany

DACH Hospitality Statistics 2023: Key Insights and Trends

The latest 2023 DACH hospitality statistics, including exclusive TrustYou and third-party data....
Young Woman Traveler In Red Dress Enjoying At Golden Bridge In Bana Hills, Danang Vietnam, Travel Lifestyle Concept

APAC Hospitality Statistics 2023: Key Insights and Trends

The latest 2023 APAC hospitality statistics, including exclusive TrustYou and third-party data [updated quarterly]....
Stylish, Beautiful Woman On The Background Of Palm Trees

EMEA Hospitality Statistics 2023: Key Insights and Trends

The latest 2023 EMEA hospitality statistics, including exclusive TrustYou and third-party data [updated quarterly]....
View Through An Open Window With Shutters Of The Sandy Beach, Rocky Coastline And Whitewashed Town Of Calella De Palafrugell, Spain, On The Costa Brava Coast As The Sun Sets.

Spain Hospitality Statistics: Key Insights and Trends [2022-2023]

In this blog, we will delve into key Spain hospitality statistics, by looking at guest feedback indicators and...
Ready To Travel, Happy Holiday, Check In. Summer Vacation Concept. Asian Couple Raising Hands With Joy, Man And Woman Wear Sunglasses Smile With Happy On White Bed With Yellow Suitcases On A Trip.

The Latest Global Hospitality Statistics

Check the latest global hospitality statistics for 2023, including review volume evolution, impact scores, and defining trends shaping...
Multiethnic Group Of Friends, Backpack Travelers, Or College Students Using Generic Local Map Navigation Together At Train Station Platform. Asia Tourism Activity Or Railroad Trip Travelling Concept

Travelers’ Choice: The APAC Countries Highly Rated by Guests for Hotel Sustainability

Discover the APAC countries highly rated by guests for hotel sustainability, based on more than 56.9 million guest...
Food Catering Cuisine Culinary Gourmet Buffet Party Concept

FedeGroup: Excellence and Innovation in the F&B Sector

Happy Young Asian Traveler Woman Relax On Bed In Hotel Room. Travel Alone, Summer And Holiday Concept.

5 Proven Strategies to Increase Your Hotel Review Score

Top Nordic Hotels And Destination Insights

Nordic Wonders: Top Hotels and Destination Insights

Discover best tourism practices from Europe’s top sustainable destinations in Europe, as rated by guests I Examples for hotels and destinations

Best Tourism Practices from Europe’s Top 10 Sustainable Destinations [Rated by Guests]

Woman Traveling In The Old Town Of Nurnberg, Germany

DACH Hospitality Statistics 2023: Key Insights and Trends

Hotel Guest Leaving a Negative Review

Most Common Guest Complaints and How to Handle Them

The Best Of The Uk & Ireland Top Hotels & Destination Insights

Discover the Best of the UK & Ireland: Top Hotels and Destination Insights

Hotel Morfeo Milan, Winner Of The 2022 Cleanliness Award, source: https://hotelmorfeomilano.com/en/home/

Excellence in Hospitality: Hotel Morfeo Milan, Winner of the 2022 Cleanliness Award

Hotel Morfeo Milan, Winner Of The 2022 Cleanliness Award, source: https://hotelmorfeomilano.com/en/home/

Hotel Morfeo: Esempi d’eccellenze a Milano

Respond

5 Examples of Hotel Managers Responding to Reviews Like Stars

Front Desk Hotel Receptionist Working

6 Reasons Why You Need an AI Response Generator to Reply to Guest Reviews

Tapping Into The Value Of Guest Reviews The Key To Effective Destination Online Reputation Management

Tapping into the Value of Guest Reviews: The Key to Effective Destination Online Reputation Management

Find out the exact way your customer value can be boosted