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Welcome to our blog, where we unlock unique insights into customer data and marketing best practices, reputation management and surveys, new AI trends, and generally keep you updated on the latest travel and hospitality industry trends.

Harnessing the Power of Technology and Data: Elevating the Traveler Experience in Hospitality

Let’s take a look at all the potential touch points within a user journey to see how to provide a seamless, engaging experience.
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9 Hotel Survey Distribution Best Practices That Will Get You More Reviews

In this blog post, we'll guide you through proven strategies for distributing surveys effectively and ethically, with a twist of technological savvy.
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Respond

5 Examples of Hotel Managers Responding to Reviews Like Stars

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Unlocking the Potential: Exploring the Versatility of TrustYou’s Customer Experience Platform

Serving a multitude of industries, TrustYou's products go beyond hotels and cater to an extensive range of clients,...
A picture featuring a dog with glasses behind a laptop, referencing a guest that hesitates to leave a review

Why Didn’t My Guest Leave a Review? 4 Ways to Get More Feedback From Your Guests

Are your guests leaving fewer reviews than you expect? Here are 4 ways for hoteliers to get more...
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The Ultimate FAQ Guide: How CXP Can Transform OTAs and Boost Their Performance

In this FAQ-style blog post, we'll explore how CXP can revolutionize OTAs, improve their performance, and help them...
A picture featuring 2 ladies looking at a screen laptop featuring the TrustYou Review Dashboard.

How to Respond to Guest Reviews: A Hotelier’s In-Depth Guide

Your complete guide on how to respond to positive, neutral, and negative guest reviews with examples, a template...

Frequently Asked Questions About CXP: Boosting Destinations with Cutting-Edge Technology

Let's explore how CXP can empower destination marketing organizations (DMOs) to stay ahead of the competition and deliver...
Terme-di-vulci-piscine

“Luca Tucciarone: Innovation and Sustainability at the Heart of Luxury Hospitality”

An interview with Luca Tucciarone, Director of Terme di Vulci Glamping & Spa and NOBA Hotels and Residences....
Olympic circles in St Pancras

Optimizing Hotel Strategies for Olympic Peaks: Pricing and Review Insights

TrustYou's recent analysis reveals crucial findings, supporting hotels in their efforts to cope with a huge demand during...
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Experience and Innovation: The Success of Garda Hotels Italia
Campusx Connection Growth And Innovation

CampusX: Connection, Growth and Innovation

An interview with Gianluca Guarino, Revenue Manager at CampusX (CX). Founded in 2011, the company aims to revolutionize...
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Taylor Swift is Coming – Is Your Hotel Ready for It?

Are you ready to dazzle your Taylor Swift fans with a fantastic experience at your hotel? As we...
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The Secret Behind an Unforgettable Experience: Embracing Customer-First Technology in Hospitality and Tourism

The hospitality and tourism industry, with its evolving landscape, must strike a balance between embracing technology, fostering innovation,...
The Changing Landscape Of Hospitality In 2024 Embracing Authentic Experiences And Customer Feedback To Drive Innovation And Brand Evolution

The Changing Landscape of Hospitality in 2024: Embracing Authentic Experiences and Customer Feedback to Drive Innovation and Brand Evolution 

During our popular TrustYou User Meet-up, we met with professionals from the hospitality industry and discussed how customer...
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Insights from the Customer: How Feedback Drives Quality in the Hospitality & Tourism Industry

Customer feedback can be a key component to driving quality in the hospitality and tourism sectors. Here’s how...
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Hospitality Hotspots: The Latest Middle East & North Africa Tourism Statistics [2022-2023]

The latest Middle East & North Africa (MENA) tourism statistics from top-performing countries based on the latest third-party...
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Artificial Intelligence: A New Frontier for Elevating the Guest Experience in Hospitality?

Explore how artificial intelligence (AI) impacts the guest experience in the hospitality industry I Three key benefits and...
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Are These Three Hospitality Trends Raising More Questions Than Answers in 2024?

In this blog, we analyze three key hospitality trends for 2024 and look at the excitement, challenges, and...
Gardaland Amusement Park Located In North Eastern Italy.

Gardaland Resort: Memorable and Sustainable Experiences for Adventurers of All Ages

Gardaland Resort is Italy's favorite destination for fun-related short stays....
Woman Traveling In The Old Town Of Nurnberg, Germany

DACH Hospitality Statistics 2023: Key Insights and Trends

The latest 2023 DACH hospitality statistics, including exclusive TrustYou and third-party data....
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APAC Hospitality Statistics 2023: Key Insights and Trends

The latest 2023 APAC hospitality statistics, including exclusive TrustYou and third-party data [updated quarterly]....
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EMEA Hospitality Statistics 2023: Key Insights and Trends

The latest 2023 EMEA hospitality statistics, including exclusive TrustYou and third-party data [updated quarterly]....
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Spain Hospitality Statistics: Key Insights and Trends [2022-2023]

In this blog, we will delve into key Spain hospitality statistics, by looking at guest feedback indicators and...
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The Latest Global Hospitality Statistics

Check the latest global hospitality statistics for 2023, including review volume evolution, impact scores, and defining trends shaping...
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Travelers’ Choice: The APAC Countries Highly Rated by Guests for Hotel Sustainability

Discover the APAC countries highly rated by guests for hotel sustainability, based on more than 56.9 million guest...
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FedeGroup: Excellence and Innovation in the F&B Sector
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