Customer Experience Platform (CXP)

Improve your quality based on surveys and reviews across the web, respond to all feedback with the help of AI, market your reputation

Stop customer problems from becoming lost revenue

Respond to all reviews and surveys from one inbox

Reduce response time by 80%+ with responseAI

Search for reviews by keyword to identify trends

Customizeable filters to match your workflow

Email notification for every new review

Collect experience data with surveys

Customize your survey with our powerful editor

Unlimited surveys: pre-, during-, post-stay

Create and maintain your custom question library

Track and improve on customer sentiment

Brand and portfolio insights via segmentation

Deep-dive into customer sentiment

Benchmark against competitors and brands

Save time and money with responseAI

Create personalized responses in the language of your guest

Customize to your tone of voice and brand

Keep your staff focused on excellence with summaryAI

Easy to understand AI summary of positive and negative reviews 

Success Stories

Explore More About Our Other Products

The Customer Data Platform (CDP)

The chatAI Platform

Transform insight into impact!

Our platforms collectively aggregate public and private customer data for 1m+ accommodations, 100k partners are trusting our services. We operate in more than 100 countries with local and global teams of 150+ employees in a 100% remote setup. 

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