The Power to Listen

Helps turn communication into satisfaction, reviews into bookings, and complexity into peace of mind
Guests write feedback to be listened to

Every guest review, survey, request, and message, from every channel, lives in the TrustYou platform.

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Why TrustYou?

#1
ranking
100k
.
customers in 100+ countries
7
Million
guest sentiments detected daily
92%
of the world’s hotel database covered
90%
of the world’s reviews captured daily
97%
of the world’s OTAs and review sites sourced

Turn negative guest experiences into positive ones, without hiring more hotel staff

Prevent negative feedback

Gain valuable insights from guest feedback, instantly and with minimal effort

Improve guest satisfaction

Get more 5-star reviews, and showcase them to travelers worldwide

Win more bookings

Leverage guest review data to enhance the booking experience

Impact traveler decisions

See Your
Meta-Review

Search for your hotel

100,000

customers in over 100 countries listening to guests with TrustYou

Hotel Chains

Independent Hotels

OTAs

Restaurants

Destinations

What our customers are saying

ORM Manager,
Fattal Hotels

[TrustYou] feeds into the decision making of all areas of the organization. The data helps to validate all initiatives put into practice in the organization as we can measure the effects on customer’s satisfaction instantly.

Manager,
The Shark’s Tail Dive Center

There is no other tool at this level of excellence capable of providing actionable truths built from a foundation of statistical analysis. Trust me, TrustYou is the only one.

Head of Guest Service,
Heidiland Tourismus AG

TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings.