TrustYou Is the World’s #1  Hospitality AI Platform

Everyone wants direct bookings, lower costs and happy customers. See what’s possible!

The New TrustYou

Empowering 100K+ Hospitality Businesses

AI-First Guest Data, Communication and Feedback

Customer Experience Platform

Insights for Exceptional Guest Experiences

Customer Data Platform

Customer Data Management for More Direct Bookings

AI Agents

Agents that Boost Direct Bookings and Productivity

Feeling Lost in Operations?

Problem

“I don’t know where guests are writing reviews about my property.”

Solution: CXP

Manage all reviews and surveys in one inbox.

Problem

“I don’t know how I could benchmark against competition.”

Solution: CXP

Benchmark your hotel, portfolio and brand and outperform the competition.

Problem

"I don't have a unified view of my guests' history and lifetime value."

Solution: CDP

Connect all sources of guest data, the CDP unifies them automatically.

Problem

“I don't know how, when and where to communicate with the right audiences.”

Solution: CDP

Sync audiences with your favorite email marketing tool and send out your campaign or message clients directly.

Problem

”My direct booking conversion rate is too low.“

Solution: AI AGENTS

The Booking Agent answers questions, offers recommendations and increases direct bookings.

Problem

“I want to provide quick answers, check-in information and upsell opportunities.”

Solution: AI AGENTS

The Guest Agent is trained to exactly do that!

What Our Customers Love

How Mandarin Oriental Hotel Group managed to increase their response rate from 40 % to 83% with TrustYou.

Guest post-stay survey responses more than doubled in the first three months after introduction of TrustYou's CXP.

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Meininger Hotels switches to TrustYou CDP

"Finally, no more data silos! We hope to gain a unified view of our guests and the ability to create targeted audiences quickly to enhance our marketing campaigns effectively."

Céline Mamane
Head of Digital Marketing

How Servigroup Hotels Increased Their Guest Reviews by 90%.

Servigroup's performance score climbed to 90 percent from 2021 to 2022 and continues to rise in the first six months of 2023

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The Complete Hospitality AI Solution

TrustYou’s products will enable you to make your guests happier, increase your customer lifetime value and save unnecessary costs. The following features are the killer applications for hospitality excellence: