Distance Becomes Personal with Contactless Messaging

Consistent, contactless guest communication can deliver more smiles behind the masks and result in positive experiences and ratings.

Go Contactless to Protect and Delight Guests

Less face-to-face interaction, more open communication: TrustYou Messaging makes it easy for hotels to swiftly reassure and inspire cautious travelers. Keeping up with your guests creates opportunities to solve issues on the spot and go above and beyond expectations.

What you get:

  • Reach out to guests, and proactively communicate your COVID-19 hygiene standards
  • Open a direct line for guest concerns and questions in real-time
  • Identify guest needs and react quickly to avoid complications
  • Offer contactless services via different channels
  • Improve guest satisfaction when on-site to receive more positive reviews

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Moving to the Digital Front Desk

In a post-COVID world, contactless communication is essential. TrustYou’s Messaging solution allows hoteliers to digitize and automate all guest communication and services before, during, and after their stay.

  • Pre-Stay

  • Collect guest information
  • Provide a digital room key
  • Offer online check-in forms
  • On-Site

  • Answer questions
  • Get room service requests
  • Provide a digital guest map
  • Check-out

  • Offer online check-out form
  • Communicate with internal staff
Get Started