Ready. Steady, Listen!
Recovery in the hospitality industry is more of a marathon than a sprint. Make sure you have the right training, coach and kit to stay ahead and win.
Step 1: Keep track of global guest reviews
Travel Health Index
TrustYou introduces the Travel Health Index, a KPI only available from the world's largest guest review database, which benchmarks current review activity with the normal levels of 2019.
LEARN MORE REQUEST A FREE KPI EVALUATIONGlobal Travel Health Index
Week ending July 25
Step 2: Request your hotel Relief Pack
Relief Pack
The new TrustYou review category, Public Health, helps you understand guests’ concerns and expectations around cleanliness, while our Trusted Cleanliness badge showcases your hotel’s own hygiene and safety measures in response to COVID-19.
LEARN MOREStep 3: Get insights - watch our expert talks
Step 4: Be Inspired - Watch Our Webinars
Step 5: Get your hotel recovery kit
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Review MarketingListen
Guest SurveysCommunicate
Guest MessagingAnalyze
Reputation ManagementVisualize
Meta-review APIStep 6: Listen to the post-COVID-19 traveler
Why Didn’t My Guest Leave a Review? 4 Ways to Get More Feedback From Your Guests
You are probably wondering why your hotel guests’ don’t always leave a review after their stay. Here are 4 reasons why this may be happening to your business and how you can change that by…
Why hotel quality should be right next to price as a KPI in 2022
Revenue management is in firm focus for hoteliers as the travel industry starts to recover in many regions. Yet, if quality measurements are not given the same priority over the pandemic recovery period, it could…
How TrustYou Hotels are "Cleaning Up" vs. Their Competition
Welcome to the last post in our 3-part series about the importance of cleanliness in hotels. Catch up on part 1 and part 2 of the series. In our last post, we ended with the…
