Recovery in the hospitality industry is more of a marathon than a sprint. Make sure you have the right training, coach and kit to stay ahead and win.
TrustYou introduces the Travel Health Index, a KPI only available from the world's largest guest review database, which benchmarks current review activity with the normal levels of 2019.
LEARN MORE REQUEST A FREE KPI EVALUATIONThe new TrustYou review category, Public Health, helps you understand guests’ concerns and expectations around cleanliness, while our Trusted Cleanliness badge showcases your hotel’s own hygiene and safety measures in response to COVID-19.
LEARN MOREYou are probably wondering why your hotel guests’ don’t always leave a review after their stay. Here are 4 reasons why this may be happening to your business and how you can change that by…
Revenue management is in firm focus for hoteliers as the travel industry starts to recover in many regions. Yet, if quality measurements are not given the same priority over the pandemic recovery period, it could…
Welcome to the last post in our 3-part series about the importance of cleanliness in hotels. Catch up on part 1 and part 2 of the series. In our last post, we ended with the…
In the hospitality industry, competition is one of the most challenging factors, but also the one that can drive the best quality in terms of amenities and services. With so many different options available on…
Going through a prolonged lockdown is one of the biggest challenges the hotel industry has faced until now. While having your doors closed is no reason to rejoice, it’s important to assess the other side…
The cleanliness and safety standards adopted by hospitality spread across a wide range of measures, certifications, and strategies, all of them valid and certainly necessary. However, in order to make the best decisions for your…