Customer Stories

How JHL Hotels Increased Their Score with TrustYou

TrustYou // February 28, 2024

JHL Collections Hotels & Resorts were looking for a way to improve their guest satisfaction and content with competitors in the industry.  After implementing TrustYou in 2020, the group has seen major improvements in their…

The Changing Landscape of Hospitality in 2024: TrustYou User Meet-Up

TrustYou // January 26, 2024

TrustYou's User Meet-Up is an excellent opportunity to meet with our clients and partners and understand how they can create added value by using customer feedback. During this event, three experts from Mandarin Oriental, Meninger…

Use Case Collection 2023

TrustYou // December 15, 2023

TrustYou is well known in the hospitality world as a leading reputation management solution for hotels. Our extensive database, which analyzes guest reviews and extracts sentiments, is suitable for many other purposes, including quality control,…

How Servigroup Hoteles Increased Their Scores with TrustYou

TrustYou // September 28, 2023

Since using TrustYou, Sevigroup's Performance Score climbed from the 80th to 90th percentile, continuing to rise in 2023. Explore their approach to improving their online reputation and learn more about their achievements.

Wie zwei deutsche Reiseziele Gästebewertungen nutzen, um Qualität und Spitzenleistung zu fördern

Catalina Brinza // June 20, 2023

Die Regionen Sachsen und Sachsen-Anhalt nutzen die Plattform von TrustYou, um wertvolle Erkenntnisse aus Gästebewertungen zu gewinnen. Herausragende Leistungen werden hier durch eine spezielle Auszeichnung für die besten Unterkünfte der Region gewürdigt.

How Two German Destinations Are Using Guest Reviews to Promote Quality and Excellence

TrustYou // June 20, 2023

The Saxony & Saxony-Anhalt regions have been using TrustYou’s platform to get valuable insights from guest reviews and celebrate excellence through a dedicated award for the best accommodations in the region. 

B&B Hotels setzen auf Qualität und Reputation

TrustYou // February 22, 2023

B&B Hotels nutzen TrustYou seit mehr als vier Jahren. Hier erfahren Sie, wie das tägliche Bewertungsmanagement dabei hilft, den Ruf der bekannten Hotelkette zu verbessern, einen hohen Qualitätsstandard aufrechtzuerhalten und letztendlich ihre Gäste glücklich zu…

Keeping Up with the Ever-Changing Guests' Expectations

TrustYou // February 13, 2023

Jurys Inn started to use TrustYou at a very challenging time for the industry. During COVID-19, the platform allowed them to monitor their guests’ needs on the go, identify new trends, and keep up with…

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