A key factor in keeping your guests engaged and coming back is to anticipate their needs and have your staff deliver accordingly. Our comprehensive feedback technology will enable you to analyze guest reviews in a granular way and pinpoint each property’s exact strengths and weaknesses.
With TrustYou’s survey tool, artificial intelligence and best-in-class semantic technology analyzing guest feedback is easy, powerful, and actionable:
Collect and manage guest feedback from booking sites as well as from your own Post-Stay Survey in one inbox
With a Reputation Management solution, capture guests’ sentiments, detect trends, and find areas for improvement, ensuring you deliver the best experience to your future guests
Advanced reporting allows you to view and filter important KPIs that boost your overall hotel performance and scores