Best practices

4 Easy Ways To Leverage The TrustYou Comp Index For ...

Laura Badiu // August 2, 2021

In the hospitality industry, competition is one of the most challenging factors, but also the one that can drive the best quality in terms of amenities and services. With so many different options available on…

The Best Hotel Reopening Strategies after Prolonged ...

Laura Badiu // May 13, 2021

Going through a prolonged lockdown is one of the biggest challenges the hotel industry has faced until now. While having your doors closed is no reason to rejoice, it’s important to assess the other side…

The Ultimate Guide To Hotel Cleanliness Standards Ar...

Laura Badiu // March 9, 2021

The cleanliness and safety standards adopted by hospitality spread across a wide range of measures, certifications, and strategies, all of them valid and certainly necessary. However, in order to make the best decisions for your…

Leveraging Reviews To Elevate A Hotel Listing In The...

Laura Badiu // February 25, 2021

Online reviews and guest feedback contribute to the overall success of a hotel business, either through enticing travelers to book, enforcing trust in the hotel’s amenities and services, or simply through providing guests with a…

Encouraging Real Time Guest Communication: Challenge...

Laura Badiu // November 3, 2020

The benefits of live interaction, both online and on-site, are numerous. Hotels from around the world are seeing positive influences, not only in the guests’ mid-stay experience, but also in their overall reputation - all…

3 Effective Ways to Communicate With Guests About Sa...

Laura Badiu // June 30, 2020

In the light of the COVID-19 pandemic, concepts like safety, cleanliness, and hygiene have been given more meaning and emphasis than ever before. Especially when it comes to travel and hospitality, consumers are - and…

5 Ways for Hotels to Prepare for Recovery and Reopening

Laura Badiu // April 23, 2020

Change is never easy, especially when it is imposed by negative circumstances such as the COVID-19 outbreak. In the travel landscape, everything changed at an incredibly rapid pace, and, as one of the most affected…

Maximizing Productivity Working Remotely

Nicholas Scott Johnson // April 6, 2020

Working from Home? Or homely working. Don’t worry if you missed that terrible dad joke. There are countless reasons why more people are working from home or from remote locations. Regardless, advances in technology make…

Rewarding Loyalty Like Royalty

Laura Badiu // February 20, 2020

The travel and hospitality scene is constantly changing and always moving forward. Guests check-in and check-out at a fast pace and the industry has adapted to a rapid flow of ever changing faces, demographics, trends,…