eBooks

Travel Health Index - Year in Review 2020

TrustYou // December 7, 2020

At TrustYou we make it our mission to keep a close eye on the state of travel and hospitality, as seen through the lens of guest reviews. In 2020, we put our extensive guest review…

100+ COVID19 Power Tips and Ideas for the Hotel Industry

TrustYou // June 24, 2020

“100+ COVID19 Power Tips and Ideas for the Hotel Industry” is a shared resource, based on survey results from our partners - a range of international hoteliers in charge of both independent and chain properties,…

2020 Edition Guest Feedback Software Buyer's Guide

Catalina Brinza // October 17, 2019

The 2020 edition of the Guest Feedback Software Buyer's Guide, created by Hotel Tech Report in collaboration with TrustYou, gathers all the necessary insights that modern hoteliers need to know in order to optimize their…

Become a Top-Rated Restaurant - The Value of a Good Restaurant Reputation

Catalina Brinza // June 19, 2019

This comprehensive eBook was created with the end goal of helping restaurant businesses get a better understanding of the importance of feedback, how to become a top-rated restaurant, and how to succeed based on an…

The Complete Guest Engagement Guide - How Messaging Elevates the Hotel Experience

Catalina Brinza // February 6, 2019

Communication is deeply impacted by technology innovations and we are embracing them in our day to day lives, including our interactions with people and businesses. With this in mind, we wrote this comprehensive eBook to…

The Ultimate Feedback Guide - Everything Hotels Need to Know to Make a Strong Impact

Catalina Brinza // October 8, 2018

The Ultimate Feedback Guide tackles the entire concept of guest feedback, from its true meaning, to the different ways in which it presents itself in the modern age, and the value and impact that it…

Review & Reputation Management Platforms Buyer's Guide

TrustYou // September 21, 2018

Choosing the right software for online reputation management is not an easy decision for hoteliers. HotelTechReport in collaboration with TrustYou created the "Review and Reputation Management Software Buyer's Guide" that helps hotel owners and operators…

The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey

Catalina Brinza // May 17, 2018

Modern hoteliers often find themselves in need of a tech stack guide, to help them break down this new tech-driven world. Hospitality is deeply impacted by rising technologies that consistently change the face of travel…

Branding Without The Brand Name: A Hotelier's Guide to Building Brand Value

Catalina Brinza // September 6, 2017

As an independent hotelier, getting ahead without a brand name might sometimes feel like a continuous struggle. In this eBook, you will find a complete and in-depth analysis of all those strategies that you can…