eBooks
Designing Smart Surveys: A Hotelier's Guide to Soliciting Feedback
Many different ways exist to solicit valuable feedback from your guests, and there are limitless possibilities of questions to ask and answers to receive. Before setting up your survey, there are certain precautions to consider.…
Designing Smart Surveys: A Hotelier's Guide to Soliciting Feedback
Many different ways exist to solicit valuable feedback from your guests, and there are limitless possibilities of questions to ask and answers to receive. Before setting up your survey, there are certain precautions to consider.…
A Hotel’s Guide to All Things Google
How to Use Google to Capture the Most Bookings Hotels might not have felt an earthquake when Google jumped into instant booking last year; in fact, many were so focused on massive OTA consolidation that…