How to Respond to Guest Reviews: A Hotelier's In-Depth Guide
"Ask the Guest" - Mandarin Oriental Milan’s Approach to Driving Continuous Improvement
TrustYou Awards: Best Rated Hotels in Italy in 2022
Bleisure Travel for Hotels and Destinations: 17 Expert Tips to Keep Your Guests Coming Back
Travel in 2023: 4 Trends Gaining Popularity
Make It Short, Make It Count: TikTok Marketing for Hotels and Destinations
Webinar Key Insights: From Digitalization to Sustainability
Rethinking Tourism: Putting People and Planet at the Core of Sustainable Development
Online Reputation Management for Hotels: A Complete Guide
4 Ways Your Guest Reviews Will Bring More Bookings
Why Didn’t My Guest Leave a Review? 4 Ways to Get More Feedback From Your Guests
4 Ways to Handle the Funniest and Quirkiest Guest Reviews
Why hotel quality should be right next to price as a KPI in 2022
How TrustYou Hotels are "Cleaning Up" vs. Their Competition
EMEA Hospitality Statistics 2023: Key Insights and Trends
The Latest Global Hospitality Statistics [Q1 2023]
Hospitality Hotspots: The Latest Middle East & North Africa Tourism Statistics [2022-2023]
TrustYou Reveals Top Guest Review Sources in 2022
What Guest Reviews Reveal about DACH Hospitality in 2022? 5 Insights from Our Research
How Guest Reviews Impacted Hotel Performance in 2022
How Review Content Can Increase Conversion on Your Booking Platform
Are Reviews Part of Your Revenue Growth Strategy in the New Era of Travel?
The Data You Store Can Break Your Guest Experience: Here’s a Quick Guide on How to Keep Information Safe
Winning back tourists: the #1 power tip to rebuild your destination reputation
3 Ways Better Communication Leads to Happier Guests
The Elevated Hotel Guest Experience: Simple, Easy, Effective
Why Guest Reviews Are the Key to Restarting Your Hotel Business
4 Ways to Nurture a Positive Restaurant Reputation for the Post-Pandemic Scene
What Your Guests Are Saying About Hotel Cleanliness
The Winning Swiss Secret: Leading Destination Recovery on the TrustYou Travel Health Index
Booking a Hotel in 2021? These Are The Green Flags To Look For
Traveler Trends and Guest Behavior - What's Changed, What's New?
TrustYou’s Engineering Career Path
Reshaping hospitality through creative design: the TrustYou Brand Refresh with Martina Schloemp
A Ui color palette based on accessibility - TrustYou's new color palette
TrustYou Annual Charity Auction: How We Transitioned to an Online Fundraiser
From Individual Teams to Competitive Engineering Organization
The Best Developers Are Also Users - Behind the Scenes of our Live Experience Solution
User-friendly with excellent customer service
User-friendly, easy to navigate, and customizable to fit your needs. Excellent customer service, helpful every step of the way with onboarding, training, and support.
There is no other tool at this level of excellence
TrustYou brings the myriad of review sources in every language into a single dashboard. The topics of the reviews are extracted and the sentiments for each topic are scored to build a comprehensive analytical model of the company's evolution over time. There is no other tool at this level of excellence capable of providing actionable truths built from a foundation of statistical analysis. Trust me, TrustYou is the only one.
Very intuitive and user-friendly
Very intuitive and user-friendly. Great customer support service. It makes work so much easier when managing various properties and to be able to have the same information in the same place really comes in handy when you have to make reports or give feedback to General Management.
Very useful tool to centralize all reviews
Very useful tool to centralize all reviews, monitor all e-reputation, keep track of improvement areas in hotels. Direct response features are the best.
Excellent dashboard with the most useful information, also for department tasks.
Has a good overview and it is very easy to browse through the dashboard and interface to get great statistical information.
Efficient and helpful
Pros: 1) Covers a big range of media channels 2) Reminds and shares guests' reviews rapidly 3) Quite helpful to save time searching reviews
The support is awesome
I like the way it puts all our company properties together on one page which enables us to get a great overall company score at a glance. We are very happy with the product and the support side of Trust you is awesome.
TrustYou Software takes the guesswork out of understanding social reporting and gives you meaningful metrics in a simple, easy to absorb format. Everything I would want to be apart of a social media management site is there in the TrustYou platform.
Trust in TrustYou!
I've been using TrustYou every day for 2+ years for reputation management and its really awesome to get an overview of all the reviews you receive. It is easy to handle and personally I can use it very well to summarize different categories for a certain time.
It is amazing to keep an eye on your reviews
I love that TrustYou has all reviews from all different platforms in one place. It is easy to use the dashboard and navigate through the reviews. It picks out the bad & good phrases in a review so you can see what your downfalls and your strong points are.
TrustYou creates truly great software
User friendly interface, easy to understand. It is easy to find what you are looking for...Simply great!
A very powerful one-stop solution to manage reviews
TrustYou has very powerful tools to easily manage reviews from dozens of third party sites and OTAs. This is by far the strongest aspect of the platform. Support is very responsive, and personable.