Improving Guest Experience by Leveraging Contactless Solutions: How You Can Drive Customer Reviews
Expert Advice for Hospitality in 2021 - Where Do We Stand, Where Do We Go?
Hospitality Trends: Promoting a Safe Holiday Staycation Close to Home
The Best Investment Right Now? The Targeted Analysis of Guest Feedback
Booking Platforms and the Three R's: Recent, Relevant, Reviews
The Global Travel Health Index Gap Is Closing - What's Next For Hospitality?
5 Ways To Leverage Feedback Tools While Your Hotel Is Temporarily Closed
Product Development During Crisis - FAQ with an Expert
At TrustYou, we are always striving to enhance our award-winning guest experience platform, according to the needs of both our users and their customers. After such a rollercoaster of a year, where so many things…
Technology Trends in Travel - The Face of Hospitalit...
It’s safe to say that 2020 has been quite a rollercoaster of a year. In travel and hospitality, so many things have changed and transformed in such a short span of time. While oftentimes, change…
Hotel Ratings During a Pandemic - Which U.S. Cities ...
The COVID-19 pandemic has created a giant wave of changes in the hospitality industry, both in regards to hotel operations and the guest’s behavior and expectations. At TrustYou, we made sure to keep a close…
Real, Steady Recovery of Guest Review Data as Chinese Cities Move Out of Lockdown on the Travel Health Index
Could Asia be on the Verge of Recovery? An Optimistic View of Data from the Travel Health Index
COVID-19 And Guest Reviews - Spotlight On A Downward Trajectory
Top Unforgettable Results from the Expedia Group, PhocusWire, and TrustYou Webinar
New Year, New Set of Tiles - Fresh Insights into the...
We all know by now that the “new year, new me” mantra rarely survives past January. In our personal lives, after the year we’ve had - or better yet, survived - 2021 might not bring…
TrustYou Ranks #1 on Hotel Tech Report’s ‘Top Reputa...
We’re excited to announce that TrustYou has ranked #1 overall on Hotel Tech Report’s Global Best Reputation Management and Guest Feedback & Surveys list in the 2021 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech…
There’s more to guest engagement. There’s live exper...
For over a decade, we at TrustYou have been on a mission to elevate and improve the guest experience by providing hoteliers with the best tools to truly listen to feedback. While guest expectations have…
Using QR Codes To Increase Hotel Satisfaction Scores and Maximize Revenue
Virtual Reality In Travel - Why Now Is The Best Time To Embrace It
(Contact)less is More - Communication in the New Hospitality Scene
Hotel Guests in Lockdown: This Timelapse Shows the Drop In the Global Travel Health Index
Caring Is The New Currency: Guest Messaging for Today
Grandma Just Texted the Front Desk - Bridging the Generational Tech Gap
True Leadership in a Crisis Begins with Trust
Many companies say that they value their employees, that their workforce is their biggest asset, and that retention of human capital is a key objective. It’s easy to talk when business is good. Yet many…
Extraordinary Home Office Circumstances
We are currently in the world’s biggest Home Office experiment, at least for everyone whose job can be done online. Almost every single company has scrambled all of its technical resources in a matter of days to…
TrustYou Holiday Special: Seasonal Cheer Across The ...
It’s the most wonderful time of the year and all across the globe, TrustYou adventurers are getting ready for the holidays, each in their own way. Whether it’s Christmas, Hanukkah, the New Year, or any…
User-friendly with excellent customer service
User-friendly, easy to navigate, and customizable to fit your needs. Excellent customer service, helpful every step of the way with onboarding, training, and support.
There is no other tool at this level of excellence
TrustYou brings the myriad of review sources in every language into a single dashboard. The topics of the reviews are extracted and the sentiments for each topic are scored to build a comprehensive analytical model of the company's evolution over time. There is no other tool at this level of excellence capable of providing actionable truths built from a foundation of statistical analysis. Trust me, TrustYou is the only one.
Very intuitive and user-friendly
Very intuitive and user-friendly. Great customer support service. It makes work so much easier when managing various properties and to be able to have the same information in the same place really comes in handy when you have to make reports or give feedback to General Management.
Very useful tool to centralize all reviews
Very useful tool to centralize all reviews, monitor all e-reputation, keep track of improvement areas in hotels. Direct response features are the best.
Excellent dashboard with the most useful information, also for department tasks.
Has a good overview and it is very easy to browse through the dashboard and interface to get great statistical information.
Efficient and helpful
Pros: 1) Covers a big range of media channels 2) Reminds and shares guests' reviews rapidly 3) Quite helpful to save time searching reviews
The support is awesome
I like the way it puts all our company properties together on one page which enables us to get a great overall company score at a glance. We are very happy with the product and the support side of Trust you is awesome.
TrustYou Software takes the guesswork out of understanding social reporting and gives you meaningful metrics in a simple, easy to absorb format. Everything I would want to be apart of a social media management site is there in the TrustYou platform.
Trust in TrustYou!
I've been using TrustYou every day for 2+ years for reputation management and its really awesome to get an overview of all the reviews you receive. It is easy to handle and personally I can use it very well to summarize different categories for a certain time.
It is amazing to keep an eye on your reviews
I love that TrustYou has all reviews from all different platforms in one place. It is easy to use the dashboard and navigate through the reviews. It picks out the bad & good phrases in a review so you can see what your downfalls and your strong points are.
TrustYou creates truly great software
User friendly interface, easy to understand. It is easy to find what you are looking for...Simply great!
A very powerful one-stop solution to manage reviews
TrustYou has very powerful tools to easily manage reviews from dozens of third party sites and OTAs. This is by far the strongest aspect of the platform. Support is very responsive, and personable.