Case studies

Lindner Hotels: Case Study

by November 29, 2012 7:37 am Case studies
“Our Park Hotel Hagenbeck in Hamburg was selected as the Best-Loved Hotel in Germany by HolidayCheck, based purely on the positive reviews we asked for, and subsequently obtained. The rating provided a huge amount of positive publicity, and also showed the power of reviews.” JENS MÖSLE, Corporate Manager, Lindner Rooms Division

Find out how Lindner uses TrustYou to improve its customer service. Read More

Falkensteiner Hotels and Residences: Case Study

by October 29, 2012 7:39 am Case studies
“It is a story of trust and image. We can capture consumer confidence right from our landing page. Unlike other providers, TrustYou’s software delivers reviews from many different sources — which also brings with it far more trust, neutrality and credibility, than if that opinion-based content came from only a single source.” MATTHIAS WIESER, Senior Online Marketing Manager, Falkensteiner Hotels and Residences

(Photo Source: Read More

Oberstaufen: Case Study

by October 29, 2012 7:35 am Case studies
“Holidays are a very important and an expensive time for our clients. I want to make sure my guests are finding the right place when booking at Oberstaufen. Having TrustYou’s scores and reviews on our site gives guests the confidence that they are booking at the best destination for their needs.” BIANCA KEYBACH, Managing Director

Find out how Oberstaufen uses Read More

Mövenpick Hotels & Resorts: Case Study

by October 15, 2012 7:33 am Case studies
Mövenpick Hotels & Resorts Reinforces Service Excellence with Increased Monitoring & Transparency in Online Reviews Mövenpick Hotels & Resorts is a collection of upscale accommodations, spanning Europe, Africa, the Middle East and Asia. The Zurich-based company prides itself on delivering premium service, culinary enjoyment and sustainable environments, all delivered to guests Read More

Derag Hotels: Case Study

by September 29, 2012 7:41 am Case studies

“When new developments happen in the hotel industry, Derag Hotel and Living monitors them closely so to implement the innovations and remain a frontrunner. In TrustYou, we have found a competent partner with whom to manage social media and hotel reviews efficiently. TrustYou analytics helps us not only to monitor our online reputation, but also to actively work on areas where our Read More