Latest Posts
What Did You Miss? Key Findings From Our Live Stream on EMEA Travel and Hospitality Data
Manuela Erlemann EMEA VP of Sales and Operations Catalina Brinza Digital Marketing Manager In this live session with our VP of Sales & Operations, Manuela Erlemann, we discuss the trends and insights into EMEA travel…
A Short Guide to Cost-Effectiveness - 6 Ways to Reduce the Pressure of Increasing Costs
There’s no way you can avoid the topic of inflation if you’re reading or watching the news. With COVID-19, and now the Russian-Ukrainian conflict, we witnessed a massive increase in the costs of products and…
Short Staffed and Overwhelmed? How to cope with less (hu)manpower
Wherever you go these days, it’s abundantly clear that businesses of all kinds are short staffed. “Now Hiring” signs can be seen nearly everywhere. Hospitals, retail stores, the public sector, and service industries are all…
Reshaping hospitality through creative design: the TrustYou Brand Refresh with Martina Schloemp
Martina Schloemp Creative Marketing Manager Catalina Brinza Digital Marketing Manager Martina’s been with TrustYou for a year, and she brought her A-game straight away! In this period of time, she was the design mastermind behind…
A Ui color palette based on accessibility - TrustYou's new color palette
I want to start off by mentioning that the realization of this has been possible thanks to the joined efforts with the marketing department at TrustYou. And I wanted to give a special thank you to…
Customer first or technology first? How the mindset of an entire industry needs to change
In a world where innovation is driving technology and demands of our everyday lives, especially in the midst of a pandemic, it is sometimes hard to keep up that personal touch with our friends, family,…
Hospitality in 2022 lacks emotion: 7 ways to spark that personal touch
While face-to-face interaction and visible emotion have been somewhat eroded within the current pandemic regulations, personalized service is still everything in making travelers feel at ease around the globe. Hospitality is all about emotion. No…
TrustYou Annual Charity Auction: How We Transitioned to an Online Fundraiser
Seven years ago during a company-wide event, we had a conversation about values. One value that became apparent for employees working at TrustYou was to give back to their communities through volunteering and fundraising. Many…
Travel in 2022 - Meeting the demands of a new era
“The core of man’s spirit comes from new experiences”- Christopher McCandless, Into the Wild - If the pandemic has shown us one thing, it is that travel has changed but it is everlasting. However, the…
From Individual Teams to Competitive Engineering Organization
TrustYou is the largest feedback platform in the world. We analyze hundreds of millions of hotel reviews, we do it for more than half a million hotels, and we have tens of thousands of hotels using…
Why hotel quality should be right next to price as a KPI in 2022
Revenue management is in firm focus for hoteliers as the travel industry starts to recover in many regions. Yet, if quality measurements are not given the same priority over the pandemic recovery period, it could…
Winning back tourists: the #1 power tip to rebuild your destination reputation
Reputation management comes with many challenges and opportunities for destinations. Now that travel is once again picking up in many regions, it is important to have real tourist insights to better assess current trends in…