Latest Posts
21 House of Stories: Revolutionizing Hospitality by Embracing Emerging Trends and Future Challenges
An interview with the Pioneers of 21 House of Stories Francesca Torricella, Director of Operations, 21 House of Stories R: Francesca, we would love to learn more about your path to becoming the Operations Director…
Maximizing the Value of Review Analytics for Hospitality & Tourism
Discover three key ways to maximize the value of review analytics for hospitality & tourism providers by using TrustYou’s Customer Experience Platform. In the vast and competitive world of hospitality and tourism, customer feedback is…
DACH Hospitality Statistics 2023: Key Insights and Trends
The latest 2023 DACH hospitality statistics, including exclusive TrustYou and third-party data. TrustYou DACH Hospitality Statistics Q4 2023 #1 Review Volume at 92% Compared to 2019 Q3 2023 DACH review volume reached 91.4% of the…
APAC Hospitality Statistics 2023: Key Insights and Trends
The latest 2023 APAC hospitality statistics, including exclusive TrustYou and third-party data [updated quarterly]. TrustYou APAC Hospitality Statistics Q4 2023 #1 Review Volume Continues to Register an Accelerated Growth Q4 2023 APAC review volume reached…
EMEA Hospitality Statistics 2023: Key Insights and Trends
The latest 2023 EMEA hospitality statistics, including exclusive TrustYou and third-party data [Q1-Q4 data]. Get a full 2023 overview on key guest feedback indicators by exploring our annual report. TrustYou EMEA Hospitality Statistics Q4 2023…
Hospitality Hotspots: The Latest Middle East & North Africa Tourism Statistics [2022-2023]
The latest Middle East & North Africa (MENA) tourism statistics from top-performing countries based on the latest third-party and TrustYou data [2022-2023] Latest update: January 2024 MENA is a dynamic and diverse region with much…
The Latest Global Hospitality Statistics
Check the latest global hospitality statistics for 2023, including review volume evolution, impact scores, and defining trends shaping the travel industry [Q1-Q4 data]. Get a full 2023 overview on key guest feedback indicators by exploring…
CampusX: Connection, Growth and Innovation
An interview with Gianluca Guarino, Revenue Manager at CampusX (CX). Founded in 2011, the company aims to revolutionize the student campus offer in Italy, following the most evolved Scandinavian and Anglo-Saxon models and re-thinking them…
Taylor Swift is Coming - Is Your Hotel Ready for It?
Are you ready to dazzle your Taylor Swift fans with a fantastic experience at your hotel? As we approach her much-expected concerts in Australia and Singapore, hotels must prepare for the surge in demand, deliver…
The Secret Behind an Unforgettable Experience: Embracing Customer-First Technology in Hospitality and Tourism
The hospitality and tourism industry, with its evolving landscape, must strike a balance between embracing technology, fostering innovation, and creating unforgettable experiences for visitors. In this blog post, we will explore how the industry needs…
The Changing Landscape of Hospitality in 2024: Embracing Authentic Experiences and Customer Feedback to Drive Innovation and Brand Evolution
During our popular TrustYou User Meet-up, we met with professionals from the hospitality industry and discussed how customer feedback drives innovation and business performance. We asked a few experts at the meeting to share their…
Insights from the Customer: How Feedback Drives Quality in the Hospitality & Tourism Industry
Customer feedback can be a key component to driving quality in the hospitality and tourism sectors. Here’s how four key players from these industries approach feedback to drive satisfaction and attract more visitors. Revenue management…