Technology
How Review Content Can Increase Conversion on Your Booking Platform
It has become increasingly difficult to attract website visits that ultimately convert into bookings. Here’s how verified review summaries can help increase conversions on your booking platform. Making Sense of the Digital Noise Complex -…
Gehören Bewertungen in der neuen Ära des Tourismus zu Ihrer Wachstumsstrategie?
Die neue Ära des Tourismus erfordert eine neue Wachstumsstrategie, die sich auf Anpassungsfähigkeit und verknüpfte Daten fokussiert. Hier erläutern wir, wie unsere Partnerschaft mit IDeaS Sie dabei unterstützen kann, Bewertungen in erkenntnisreiche Daten und letztlich…
Are Reviews Part of Your Revenue Growth Strategy in the New Era of Travel?
A new era of travel calls for a revenue strategy focused on adaptability and connected data. Here’s how our partnership with IDeaS will help you convert reviews into insightful data and, ultimately, into revenue. Rethinking…
The Data You Store Can Break Your Guest Experience: Here’s a Quick Guide on How to Keep Information Safe
By making your data a priority, you are putting integrity, transparency, and trust at the core of your organization and guest experience. Here's a quick guide on data privacy and information security for the hospitality industry…
Ganhar turistas de volta: a dica número 1 para reconstruir a reputação do seu destino
A gestão da reputação vem com muitos desafios e oportunidades para os destinos. Agora que as viagens estão aumentando cada vez mais em muitas regiões, é importante ter uma visão turística real para avaliar melhor…
Winning back tourists: the #1 power tip to rebuild your destination reputation
Reputation management comes with many challenges and opportunities for destinations. Now that travel is once again picking up in many regions, it is important to have real tourist insights to better assess current trends in…
3 Ways to Use Contactless Staff Communication Tools for Fast Service Recovery
Fast service recovery can be quite the challenge in the post-COVID hospitality industry. With reopenings happening now all across the world, restaffing is, in some cases, a difficult and rather slow process. At the same time,…
3 Ways Better Communication Leads to Happier Guests
At the start of the pandemic, the phrase “we’re all in this together” rang loud and true. The entire world worked together to process, understand, and conform to a new normal. For the hospitality industry,…
The Elevated Hotel Guest Experience: Simple, Easy, Effective
Guest experience is what hospitality is all about. The world’s best hotels are guest experience leaders and do whatever it takes to stay up to date with individual guest needs as well as market changes.…
Das Team im Chat – So ermöglichen Sie nahtlose interne Kommunikation in Ihrem Hotel
Die Kommunikation mit den Gästen während des gesamten Aufenthalts wird bereits als zentrale Strategie im Rennen um den Wiederaufschwung von Hotels gesehen. Und nicht nur das: Gästezufriedenheit und -bindung werden maßgeblich durch offene und ehrliche…
Let the Team Chat - How to Enable Seamless Internal Communication
Communicating with guests throughout their stay is already seen as a vital strategy in the race towards hotel recovery. Not only that; guest satisfaction and loyalty are highly influenced by open and honest engagement. But…