UK Hospitality Performance 2022-2023
In this whitepaper, we dive deep into the wealth of data collected from more than 15.1 million guest reviews analyzed across the two years.
In this whitepaper, we dive deep into the wealth of data collected from more than 15.1 million guest reviews analyzed across the two years.
TrustYou presents its exclusive analysis of over 324.4k guest reviews in this whitepaper, diving deep into various aspects of Tunisia's hospitality performance. This comprehensive analysis covers key indicators such as review volume recovery, performance scores, response rates, review sources, the language of reviews, and the key categories that significantly influence guest satisfaction.
We analyzed more than 153 million global reviews from 2023 alone for this exclusive report. We looked at the review volume evolution, key categories impacting the hotels’ performance, and top sources where guests left their feedback. To give a perspective on these numbers, we have compared their evolution against previous years and, where applicable, against 2019.
In this whitepaper, we present an exclusive analysis of Saudi Arabia's hospitality performance based on an extensive studyof over 1.6 million guest reviews, collected from major sources, such as Booking.com, Google, TripAdvisor, and others.
This whitepaper presents exclusive insights from a thorough analysis of over 241k reviews. The extensive analysis aims to shed light on what sets Qatar's hospitality and tourism apart and explore the key elements that have propelled its success in recent years.
In this whitepaper, we delve into the intriguing world of Egypt's hospitality industry, providing exclusive insights into its performance based on an in-depth analysis of over 1.8 million guest reviews. The public reviews were collected from reputable online platforms such as Google, Booking.com, TripAdvisor, and others, highlighting the exceptional and distinct aspects that make hospitality and tourism in the Egypt truly outstanding.
JHL Collections Hotels & Resorts were looking for a way to improve their guest satisfaction and content with competitors in the industry. After implementing TrustYou in 2020, the group has seen major improvements in their Overall Score, Performance Score, Response Rate, resulting in a 434% increase in reviews received.
TrustYou's User Meet-Up is an excellent opportunity to meet with our clients and partners and understand how they can create added value by using customer feedback. During this event, three experts from Mandarin Oriental, Meninger & B&B Hotels share how they see hospitality and customer feedback evolving in 2024.
With this paper, we aim to give you a complete overview of the state of Spanish hospitality as seen through the eyes of the guests. We’ve analyzed more than 16.4 million guest reviews from 2022 and 2023 to understand six key indicators that drive performance and increase bookings and satisfaction.
Con este documento, pretendemos ofrecerle una visión completa del estado de la hostelería española vista a través de los ojos de loshuéspedes. Hemos analizado más de 16,4 millones de opiniones de huéspedes de 2022 y 2023 para comprender seis indicadores clave que impulsan el rendimiento y aumentan las reservas y la satisfacción.
TrustYou is well known in the hospitality world as a leading reputation management solution for hotels. Our extensive database, which analyzes guest reviews and extracts sentiments, is suitable for many other purposes, including quality control, consulting, and identifying key areas of improvement. We would like to introduce you to some of our clients who use our products in various ways.
Als Reputationsmanagement-Lösung für Hotels ist TrustYou bereits weit bekannt, doch unsere umfangreiche Datenbank, die Gästebewertungen analysiert und daraus sogenannte Sentiments ableitet, eignet sich für noch weitaus mehr Zwecke, von Qualitätskontrolle über Kundenberatung zu Schwachstellenplausibilisierung. Hier möchten wir Ihnen gerne einige unserer Kunden vorstellen, die unsere Produkte auf die vielfältigsten Arten nutzen.