Miscellaneous

TrustYou in the Classroom: Philipp meets Hospitality Management Students at IUBH in June 2018

by June 25, 2018 3:18 pm Leave a comment
“Introducing hospitality management students to TrustYou’s unique products and tools, and passing on knowledge about the impact of online reputation management, that’s what I enjoy most about my guest lectures at IUBH,” says Philipp Möllers, Senior Key Account Manager at TrustYou. Ever since he graduated from IUBH in International Hospitality Read More

[Infographic]: An Analysis of Hotel Guest Conversations

by November 21, 2016 3:46 pm Leave a comment
Engagement is on the rise between hotel staff and guests through messaging services as conversations increasingly move digital and mobile. Recording these conversations opens the door to further insight into the guest journey by analyzing their sentiment to unveil communication attitudes and behaviors. How to Utilize Real-Time Messaging to Monitor Guest Read More