Author Bio

Laura Badiu

Laura is a passionate bookworm and a gifted writer. Since joining TrustYou’s marketing team, she has embraced topics in the travel and hospitality sector with enthusiasm. Using her degree in Journalism, Laura creatively weaves words into insightful stories with a focus on reputation management.

Articles By Laura Badiu...

Simple Guide To Responding To Negative Reviews

Laura Badiu // January 9, 2014

Our list of fun, quirky hotel reviews may have had you rolling (number 12 was my favorite), but let’s get serious; some of those reviews weren’t very positive. And, as a hotelier, you need to…

2013 Top Hotels for Food Lovers in the Best U.S. Food Cities

Laura Badiu // January 8, 2014

New York, San Francisco, New Orleans, and more recently Charleston are among the best food cities in the U.S., according to a survey of reader’s polls and editor’s picks. But where is a food lover…

12 Quirky Comments from Hotel Reviews Worldwide

Laura Badiu // January 7, 2014

I’m not gonna lie, I was inspired by The Standard’s 2014 calendar. Who doesn’t love reading through bizarre hotel reviews, especially when they are accompanied by great photography? The calendar got me thinking about what…

Using Reviews For Marketing: Pushing “The Standard”

Laura Badiu // January 6, 2014

Whether your hotel caters to business travelers or leisure travelers, millennials or baby boomers, hipsters or those a little more mainstream, one thing is for sure: reviews matter to your business. In fact, according to…

Business Travelers vs. Leisure Travelers: Cheat Sheet of Social Stats

Laura Badiu // January 3, 2014

I’m guessing that you already know a lot about your guests: their age, gender, geographical location. But you may not always know their reason for travel: are they traveling for business or pleasure? Maybe this…

A Year In Review: TrustYou's Most Popular Blog Posts of 2013

Laura Badiu // January 2, 2014

Can you believe that 2013 is over? Me neither. But, we are back to work in the New Year, and if you are like me, you’ve returned one pant-size larger, valiantly trying to overcome the…

2013 Best Ski Hotels in the US: Colorado Ski Hotels Take Top Spots According to Online Travel Reviews

Laura Badiu // December 16, 2013

Best U.S. ski hotels include family-run condominiums in Aspen, CO, a small historic hotel in Telluride, CO, economy accommodations in Lake Placid, NY, and more If there’s any one thing to say about the 2013…

Football Fans Are Big On Feedback: What Hotels Can Expect From Super Bowl Travelers

Laura Badiu // December 10, 2013

Football fans are big on more than just the big game; feedback in the form of online hotel reviews seems to be something pigskin lovers are passionate about. Working with Donna Quadri-Felitti, Ph.D.at New York…

U.S. Hotel Reviews Show Traveler Satisfaction with Hotels on the East & West Coasts Very Similar

Laura Badiu // December 4, 2013

U.S. hotels in East and West rate well for friendly service and poorly for price & internet November 26, 2013 — Dallas, TX — The Northeast has an unfair reputation for stiff and impersonal service,…

24 Days of Travel and Hospitality Insights

Laura Badiu // December 1, 2013

In Munich, the home of our European Headquarters, we've already had our first snow fall, Christmas markets have opened, and glühwein is brewing. We're definitely feeling festive, and we want to share our holiday spirit!…

Dubai Market Snapshot: Trends in Hotel Reviews

Laura Badiu // November 28, 2013

Travelers Visiting Dubai Are Writing More (But Less Positive) Reviews More reviews, yet marginally lower scores are the latest findings that compare user-generated hotel reviews so far in 2013 compared to the equivalent time frame…

2013 Online Hotel Reviews Tell All: Travelers Love Comfortable Beds, Not Fans of Hotel Bathrooms

Laura Badiu // November 26, 2013

Hotel guest satisfaction may be up for the first time in many years, but according to online hotel reviews, there’s more work to be done—especially in hotel bathrooms. A TrustYou survey of 2013 online hotel…