Feedback (n) | ˈfēd-ˌbak | : the complete definition

Nicholas Scott Johnson // October 22, 2018


Everything Hotels Should Know About Messaging with WhatsApp

Laura Badiu // August 29, 2018

It’s been almost 10 years since WhatsApp hit the market for individual users and people all around the world just can’t seem to get enough of it. Why would they, really? This particular app has…

Restaurants Reviews - How Much Does a Restaurant's Reputation ...

Laura Badiu // August 8, 2018

If Maslow taught us anything is that food is one of the primary human needs, that stands at the very bottom of the pyramid. The food business has come a long way from hunting to…

GDPR - 5 Last Minute Things That You Need To Do

Laura Badiu // June 18, 2018

You probably know by now that the EU General Data Protection Regulation (GDPR) is a new implementation, meant to reinforce the protection of customer data and online safety, as well as increasing the transparency of…


How Technology Impacts The Entire Guest Journey - Part II: The On-Site Phase

Laura Badiu // July 5, 2018

How Technology Impacts The Entire Guest Journey - Part I: The Pre-Stay Phase

Laura Badiu // May 30, 2018

My Last Review was _____: a Guest's Perspective

Nicholas Scott Johnson // April 17, 2018

The Independent Hotel Series - Part II: Optimizing Your Website

Laura Badiu // October 12, 2017

The Hotel Guest's On-Site Experience - Communicating with the Guest

Laura Badiu // July 17, 2017

These Categories Are Most Positively and Negatively Impacting Hotel Ratings

Valerie Castillo // April 27, 2017

Guest Feedback & Reviews

Know Your Business - How Reputation Management Can Help Increa...

Laura Badiu // August 14, 2018

You know that saying that goes something like “Keep your friends close and your guests even closer”? Probably not, but when it comes to hospitality, it would sure make sense. The first rule of any…

Encouraging Guests To Leave Feedback - Are You Doing It Right?

Laura Badiu // May 9, 2018

For hotels, guest feedback brings a world of possibilities, including the chance of using one’s reputation for marketing. What can be easier and more effective than attracting new guest through the positive experience of past…

10 Gründe, die Gästefeedback-Plattform von TrustYou zu nutzen

Katharina Sickora // March 29, 2018

Die Zeit zum Feiern hat begonnen: In diesem Monat werden wir offiziell 10 Jahre alt! Dieser Monat stellt für unser Unternehmen einen großen Meilenstein dar und wir sind sehr stolz darauf, dass wir so viel erreicht…


Budget Season - What You Need to Consider for Your 2019 Hotel Tech Stack

Valerie Castillo // September 20, 2018

How Technology Impacts The Entire Guest Journey - Part III: The Post-Stay Phase

Laura Badiu // July 19, 2018

Die Relevanz von Direktnachrichten in der Hotellerie - Benjamin Jost auf der ITB Berlin

Katharina Sickora // March 23, 2018

Relevance of Direct Guest Messaging in Hospitality | Benjamin Jost, TrustYou - ITB Berlin

Laura Badiu // March 22, 2018

How Live Chat Can Improve The Guest Experience

Laura Badiu // January 23, 2018

Voice Messaging through AI - The Future Of Communication In Hospitality

Laura Badiu // January 5, 2018

Inside TrustYou

Stefan Behnel elected to Fellow of the Python Software Foundation

Felicitas Schweiker // October 15, 2018

We are very happy and proud that Stefan Behnel, Tech Lead Data Team at TrustYou, was elected Fellow to the Python Software Foundation (PSF). Founded in 2001, the non-profit organization is dedicated to promote and…

Hola Málaga: TrustYou sponsors national Python conference in S...

Felicitas Schweiker // October 10, 2018

Python, the programming language many of the TrustYou products are based on, increases in popularity and has a growing number of users from multiple disciplines. Among them: software engineers, computer linguists, data scientists, and physicists.…

“With great people in the right positions, you can achieve any...

Felicitas Schweiker // September 13, 2018

TrustYou Founder & CEO, Benjamin Jost, on why people are a company’s competitive advantage   TrustYou’s adventure originated over 10 years ago when it all started in a small office with four people. Now, this…

Weekly Roundup


Weekly Roundup

Travel, Tech and Social Media

October 19, 2018

Weekly Roundup

Travel, Tech and Social Media

October 12, 2018

Weekly Roundup

Travel, Tech and Social Media

October 5, 2018

Weekly Roundup

Travel, Tech and Social Media

September 28, 2018

Weekly Roundup

Travel, Tech and Social Media

September 21, 2018

Weekly Roundup

Travel, Tech and Social Media

September 14, 2018