Press

TrustYou(トラスト・ユー) 国内ホテルのケーススタディ、インターゲートホテルズを公開-サービス利用3カ月で評価が90点台、Google上のクチコミ数2倍に-

by September 19, 2018 10:02 am Press Releases

世界最大のクチコミ・プラットフォームを提供するTrustYou(トラスト・ユー)株式会社 (東京都港区 代表取締役:下嶋一義)は、同社サービスを導入した国内ホテル「インターゲートホテルズ」のケーススタディをHPに公開しました。こちらからダウンロードしてご覧いただけます。… read more »

Newly Released 2018 Guest Experience Assessment Provides Valuable Insights to Hoteliers on Guest Engagement

by September 6, 2018 2:28 am In The News, Press Releases

StayNTouch, Travel Tripper, and TrustYou have partnered to launch a new report that examines guest experience trends and their adoption in the hotel industry. The report provides key insights and takeaways to empower hoteliers to improve their own guest-driven decisions and gain a better understanding of the market. The study surveyed more than 300 hoteliers in the U.S., Canada, and key hotspots around the globe on questions regarding check-in technology, upsell opportunities, guest communication, and more. Some key findings: 41% of respondents do not offer their guests a choice of check-in method; 70% of respondents never or only sometimes convert… read more »

Protel and TrustYou Collaboration Brings Huge Benefit to Hotels By Enabling Automated Survey and Guest Data Processes

by June 6, 2018 2:25 am In The News, Press Releases

Munich, 6 June 2018  - TrustYou, the all-in-one guest feedback platform, and protel, the hotel management systems provider, announce their cooperation to offer hotels a facilitated process for guest survey distribution and management. The collaboration of the two software providers enables an automated guest data synchronization and distribution of surveys for hotels and accommodation providers. TrustYou clients, who also use protel’s PMS solutions for their hotel management purposes, can immediately benefit from this combined offer to easier collect surveys and thereby increase the number of reviews, improve scores and grow revenue. Protel clients, who are not yet TrustYou users, can… read more »

Hotels Catch Up to OTA Best Practices with TrustYou’s Review Marketing Solutions

by April 26, 2018 2:24 am In The News, Press Releases

++ NH Hotel Group Notably Improves Web Traffic and Conversions by 10% ++  TrustYou’s Newest Review Marketing Features Help to Convert More Bookings ++ Munich, 26 April 2018  - TrustYou, the world’s largest guest feedback platform, unveiled impressive results proving the correlation between Review Marketing Solutions and increased revenue, in partnership with NH Hotels. The world-leading urban hotel operator, with almost 400 hotels in its portfolio, noted a considerable increase in the website traffic, conversions and ultimately, revenue, after mimicking OTA typical behavior through the TrustYou features. The NH Hotel Group integrated the TrustYou Marketing module, in the form of… read more »

TrustYou Partners With All 400 B&B Hotels To Improve Guest Experience and Online Reputation Globally

by March 5, 2018 2:08 pm In The News, Press Releases

Munich, 5 March 2018  -  B&B Hotels, one of Europe’s fastest growing hotel brands, decided to expand its collaboration with TrustYou’s all-in-one guest feedback platform for all 400 properties. Since 2012, TrustYou’s tools have helped B&B Hotels in Germany, Italy, and Poland to manage, leverage and improve their reviews and scores. The successful partnership has now led to an expanded collaboration for an additional 262 properties in France and 16 in Spain with the goal to ensure optimized review collection, management, marketing within one easy-to-use platform for the entire brand. TrustYou’s reputation management features help B&B Hotels to gain valuable… read more »

TrustYou Wins #1 in the HotelTechAwards 2018 for “Reputation and Review Management Software”

by February 19, 2018 11:28 am In The News, Press Releases

Munich, 19  February 2018  -  Hotel Tech Report has named TrustYou 2018’s top-rated Reputation Management Software based on data from thousands of hoteliers in over 40 countries around the world.  More than 100 of the world’s elite hotel technology products competed for a chance to win this prestigious title. The HotelTechAwards platform (by HotelTechReport.com) leverages real customer data to determine best of breed products that help hoteliers grow their bottom lines. TrustYou is poised for sustained growth in 2018 and offers a full guest feedback platform to manage, analyze and market reviews across the globe. “We have entered into what… read more »