Budget Season - What You Need to Consider for Your 2019 Hotel Tech Stack

Valerie Castillo // September 20, 2018

Trends

Restaurants Reviews - How Much Does a Restaurant's Reputation ...

Laura Badiu // August 8, 2018

If Maslow taught us anything is that food is one of the primary human needs, that stands at the very bottom of the pyramid. The food business has come a long way from hunting to…

GDPR - 5 Last Minute Things That You Need To Do

Laura Badiu // June 18, 2018

You probably know by now that the EU General Data Protection Regulation (GDPR) is a new implementation, meant to reinforce the protection of customer data and online safety, as well as increasing the transparency of…

ITB Berlin Panel Discussion: Stars Or TrustScore? One Approach...

Katharina Sickora // March 12, 2018

In the tourism industry, ratings about products and services are either based on stars or customer evaluations which are converted into a TrustScore. At this year's ITB Berlin, our partner Mecklenburg-Vorpommern invited us to join a panel discussion…

Research

How Technology Impacts The Entire Guest Journey - Part II: The On-Site Phase

Laura Badiu // July 5, 2018

How Technology Impacts The Entire Guest Journey - Part I: The Pre-Stay Phase

Laura Badiu // May 30, 2018

My Last Review was _____: a Guest's Perspective

Nicholas Scott Johnson // April 17, 2018

The Independent Hotel Series - Part II: Optimizing Your Website

Laura Badiu // October 12, 2017

The Hotel Guest's On-Site Experience - Communicating with the Guest

Laura Badiu // July 17, 2017

These Categories Are Most Positively and Negatively Impacting Hotel Ratings

Valerie Castillo // April 27, 2017

Guest Feedback & Reviews

Know Your Business - How Reputation Management Can Help Increa...

Laura Badiu // August 14, 2018

You know that saying that goes something like “Keep your friends close and your guests even closer”? Probably not, but when it comes to hospitality, it would sure make sense. The first rule of any…

Encouraging Guests To Leave Feedback - Are You Doing It Right?

Laura Badiu // May 9, 2018

For hotels, guest feedback brings a world of possibilities, including the chance of using one’s reputation for marketing. What can be easier and more effective than attracting new guest through the positive experience of past…

10 Reasons To Choose TrustYou As Your Guest Feedback Platform

Laura Badiu // March 21, 2018

Celebrations have begun, as this month we officially turn 10 years old! This marks a huge milestone for our company and we are extremely proud that we've come so far. Ever since the company was…

Technology

How Technology Impacts The Entire Guest Journey - Part III: The Post-Stay Phase

Laura Badiu // July 19, 2018

Relevance of Direct Guest Messaging in Hospitality | Benjamin Jost, TrustYou - ITB Berlin

Laura Badiu // March 22, 2018

How Live Chat Can Improve The Guest Experience

Laura Badiu // January 23, 2018

Voice Messaging through AI - The Future Of Communication In Hospitality

Laura Badiu // January 5, 2018

Technology Trends In Travel: What To Expect In 2018

Laura Badiu // November 28, 2017

Virtual Reality In Travel - Should Your Hotel Embrace It?

Laura Badiu // October 30, 2017

Miscellaneous

TrustYou Adventurers in Cluj-Napoca: What Makes the European ...

Felicitas Schweiker // August 22, 2018

While being a truly global company with offices across 3 continents, TrustYou sites are shaped by local cultures, making every work environment particularly unique to our Adventurers. A couple of weeks ago we published a…

TrustYou Adventurers in Munich: What Makes the "World's M...

Valerie Castillo // July 9, 2018

Recently, Forbes contributor Jordan Bishop picked up a study done by Monocle, an urban lifestyle magazine, which conducted its annual “Quality of Life Survey”. Being the 12th edition this year in 2018 and coming up…

TrustYou in the Classroom: Philipp meets Hospitality Managemen...

Valerie Castillo // June 25, 2018

“Introducing hospitality management students to TrustYou’s unique products and tools, and passing on knowledge about the impact of online reputation management, that’s what I enjoy most about my guest lectures at IUBH,” says Philipp Möllers,…

Weekly Roundup

38th

Weekly Roundup

Travel, Tech and Social Media

September 21, 2018
37th

Weekly Roundup

Travel, Tech and Social Media

September 14, 2018
36th

Weekly Roundup

Travel, Tech and Social Media

September 7, 2018
35th

Weekly Roundup

Travel, Tech and Social Media

August 31, 2018
34th

Weekly Roundup

Travel, Tech and Social Media

August 24, 2018
32nd

Weekly Roundup

Travel, Tech and Social Media

August 10, 2018