We believe in the power to listen

Since the beginning, we understood the potential of receiving feedback; from the market, from our customers, and from our employees. When companies listen to this feedback, they earn trust, make better decisions, and ultimately, succeed. We are committed to pioneering a platform that makes listening to feedback easy, powerful, and actionable.

In TrustYou, aiutiamo le aziende a raggiungere il successo con The Power to Listen.

Unisciti al team

Who we are

We are global. We are multicultural. We are one team with 160+ feedback experts. TrustYou is a remote first company operating in the US, Europe and Asia with the goal to help companies to succeed with the power of feedback. We make sure that we meet the local and regional requirements of our clients and partners while taking a global approach to our products, mindset, and company vision.

Ciò in cui crediamo

At TrustYou our values shape our working environment, our team, our business relationships to enable companies with the power to listen. We strive for customer excellence and live and breathe an open feedback culture. Our team is our most important asset and our teamwork and collaboration foster the best results. We test, we learn, we improve. Every team member has a unique voice that is heard and contributes to TrustYou's success.

Cosa ci rende diversi

Pratichiamo ciò che predichiamo. Nel nostro profondo, siamo convinti che ascoltare i feedback sia la chiave del successo. Prendiamo i dati e li trasformiamo in una storia che tutti possono leggere, capire e utilizzare per prendere decisioni migliori. Aiutiamo le aziende ad ascoltare ciò che i loro clienti hanno da dire, in 26 lingue, in tutto il mondo. Con dedizione e passione. Ogni giorno.

Il Team Esecutivo

Ben Jost Trustyou

Benjamin Jost, Co-Founder & Chief Executive Officer

Ben ha avviato TrustYou, nel 2008, con una semplice idea: rendere accessibile e comprensibile il feedback generato dagli utenti. Guida TrustYou con passione, idee innovative e mente aperta, per dare slancio a tutto il potenziale della piattaforma di feedback, del team e della sua leadership. Prima di TrustYou, si teneva ben occupato essendo un aspirante calciatore, studiando per il Master of Science in Electrical and Information Technologies e iniziando a lavorare nel Venture Capital e nel Corporate M&A nel settore delle energie rinnovabili.

Benjamin Jost

Cofondatore e CEO
Nikolai Trustyou

Dr. Nikolai Visnjic, Chief Financial Officer

Nikolai always had a passion for numbers, economics, venture capital and private equity. So much, that he even decided to dedicate his PHD thesis to these topics. At TrustYou, he oversees all finances, analyses, planning and budgets. Prior to being a CFO, he started out as analyst and took on leading positions at investment groups and consultancies. To balance out his desk time, he takes his motocross bike and tackles high hills, dirty ponds and rough tracks.

Dr. Nikolai Visnjic

Chief Financial Officer
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Jacek Mech, Senior Vice President of Engineering

Jacek Mech started his career in Warsaw, working as System Analyst and joined TrustYou in 2011 as a Senior Architect. Jacek worked his way up in the last ten years and is currently our Senior Vice President of Engineering, his experience and constant dedication bringing high value to this job. His focus points as the head of the engineering department revolve around technology and the processes improvement on the department level, as well as translating product to technology strategy.

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Jacek fully embraces the philosophy of radical transparency and that includes giving and receiving honest feedback on every action that one executes. Jacek’s unique position makes him a feedback expert, since he combines years of software development experience with a passion for managing and understanding agile development processes, human motivation and personal growth.

Our Senior VP of Engineering strongly believes in TrustYou’s unique positioning on the market, due to the seamless integration of post-stay and live feedback solutions that enables hoteliers to to understand their strengths and weaknesses, and act on them immediately. Jacek enjoys his work at TrustYou because he found here an open-minded, transparent, and feedback-driven work environment that he also helped shape throughout the years. He likes knowing that the company helps both travelers and industry workers enhance multiple aspects of the travel journey, one of the most important and life-changing experiences.

Jacek describes himself as someone who is structured, transparent, and loves learning new things. His personal skill of thinking on paper helps him in his day-to-day job and he’s found that writing down his tasks, challenges, and solutions allow him to be more structured and develop results that are easy to share and that have a positive, long-term impact.

Jacek was born and raised in Pila, in the northern part of Poland and he speaks both Polish and English. In his spare time, he enjoys cycling, walking, hiking, skiing, playing basketball and soccer – pretty much anything that has to do with the outdoors -, as well as reading. His biggest milestone in life was the birth of his twin daughters. Jacek says he would love to be able to wake up early, when the world is still and silent, but for now, he’s what you might call a night-owl and he gets his best ideas after sundown.

Jacek Mech

Senior Vice President of Engineering

We are visionaries!

Our products have a huge impact on the hospitality industry! We use the power of big data, machine learning, and natural language processing to access and transform millions of guest reviews on the internet to create a comprehensive overview for hoteliers and travelers. Major industry players like Google and Accor Hotels trust and display our accomplishments!

We strive for excellence!

We work together to continuously improving our products, integrating client feedback into our ideas, and, looking for new markets and solutions. We are creative, analytic, precise, and always give our best. TrustYou is the world’s largest guest feedback platform, and we are the people behind it.