Tag Archive: hotel technology

Revenue

How A Connected Hotel Tech Stack Enables Reviews To Directly Impact Revenue

by December 4, 2019 8:37 am

It’s no secret that revenue is every hotelier’s ultimate goal. Nor should it be shameful or kept behind closed doors - it’s a business, after all, and we’re in it for profit. However, the fact that hospitality is one of the most people-centric fields of business is something that should be in every manager’s mind, at every step of the way. More often than not, a hotel’s success rate lays in its customers, in their positive experiences and impressions. And nothing leads to revenue faster than great feedback derived from quality services. But how do you know exactly what your… read more »

Consolidate Hotel Technology

How to Consolidate Hotel Technology After an Acquisition

by November 21, 2018 9:10 am

The hospitality industry is no stranger to mergers & acquisitions. In fact, it seems that every few months we hear about a new big purchase; most recently Hyatt purchased Two Roads Hospitality, and earlier this year, Wyndham bought LaQuinta. At TrustYou, we are no stranger to our customers’ buys and buy-outs. And a topic that inevitably rises to the surface is: what hotel technology will we keep using, and what do we need to change? During this transition process, it will be critical for hotel groups to understand how they can optimize and consolidate hotel technology. But with so many… read more »

Technology Pre Stay

How Technology Impacts The Entire Guest Journey – Part III: The Post-Stay Phase

by July 19, 2018 8:49 am

It’s time for the final part of our blog series focusing around the recently published eBook: The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey. Following the guest journey, from the pre-stay phase, to the on-site experience, we broke down the most influential technologies and software that hoteliers absolutely need in order to ensure a seamless guest experience. Not only that, but technology innovations also help in terms of more complex, yet easy and time-effective operations. You can take a look at the first two parts of the series here and here. Now it’s time to focus… read more »

Technology On Site

How Technology Impacts The Entire Guest Journey – Part II: The On-Site Phase

by July 5, 2018 8:47 am

Our most recent eBook, The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey, serves as an inspiration for our blog series, thoroughly discussing the importance and impact that technology has over every stage of the guest experience. The first part of the blog series is all about the software and systems that hoteliers should rely on during the pre-stay phase - and it can be found here. We are now continuing our journey and breaking down the order, importance, and outcome of the necessary technologies that are used while the hotel guest is on site. This particular… read more »

technology stack

What’s in Your Hotel Technology Stack? (And Why Your Stack Matters)

by August 25, 2016 10:00 am

What’s your stack look like? No, that isn’t a pick-up line – it’s technology lingo to describe what software and programs a hotel uses in their day-to-day operations. It’s a term I’ve only recently seen applied to the hospitality industry, despite the fact that many other industries have been analyzing technology stacks for years. So why should you care what’s in your hotel technology stack and how can it help you achieve your goals this year (such as increased direct bookings and improved guest satisfaction)? First, let’s look at what a technology stack is.   What is a hotel technology… read more »

hotel technology time saving

The Purpose of Saving Time with Hotel Technology

by August 11, 2016 10:00 am

Hotel technology is more important and prevalent in today’s world than ever before. Technology makes our lives easier as it completes tasks that we cannot or simply don’t want to manage. Many companies, especially software companies, promise to save us time which in turn saves us money and stress. Efficiency is top of mind for all types of business owners from small independent hoteliers, to the general managers of the world’s largest hotels. But, the real value of hotel technology goes far beyond simply saving us time.   Software’s Simple Purpose First and foremost, the real value of hotel technology is… read more »