Author Bio
Articles By Catalina Brinza...
Reshaping hospitality through creative design: the TrustYou Brand Refresh with Martina Schloemp
Martina Schloemp Creative Marketing Manager Catalina Brinza Digital Marketing Manager Martina’s been with TrustYou for a year, and she brought her A-game straight away! In this period of time, she was the design mastermind behind…
Why Guest Reviews Are the Key to Restarting Your Hotel Business
Reopening your hotel’s doors in 2021 can feel like a full-on rebranding. Old strategies, offerings, and successes are no longer accurate enough for the pandemic traveler - they need to know exactly what they’re in…
4 Ways to Nurture a Positive Restaurant Reputation for the Post-Pandemic Scene
Much continues to change in the restaurant industry due to the pandemic and restaurants from around the world are now finding themselves in different stages of the recovery journey. While some businesses have completely switched…
What Your Guests Are Saying About Hotel Safety
As Maslow’s famous pyramid depicts, safety is one of the most basic human needs. It comes right after physiological needs, such as food, shelter, or rest. The importance of safety in times of COVID-19 has…
What Your Guests Are Saying About Quarantine Stays
Quarantine hotel stays, while definitely not a concept we ever envisioned until forced by circumstances to do so, have become a reality during the past year. Some hotels from across the world have offered their…
What Your Guests Are Saying about F&B after Reopening
Waking up to a generous breakfast buffet or dining at a variety of available restaurants is one of the best parts of going on vacation. Among the most impactful review categories that affect the overall…
Booking a Hotel in 2021? These Are The Green Flags To Look For
When Humphrey Bogart delivered his iconic “We’ll always have Paris” line in Casablanca, he might not have taken a pandemic into account. It’s been a while since we all had Paris, or any other destination…
The Best Developers Are Also Users - Behind the Scenes of our Live Experience Solution
Ever since TrustYou was founded more than a decade ago, our mission was to help hospitality professionals get valuable insights into the traveler experience. Simply put - we wanted to encourage hoteliers from around the…
Traveler Trends and Guest Behavior - What's Changed, What's New?
Travel in 2021 is already significantly different than what it was even just a year ago. While the current challenges in the hospitality industry are impacting the way in which hotels function, they are also…
El estado de los destinos turísticos en medio de una pandemia - Preguntas con un Experto
En circunstancias normales, muchos destinos turísticos de todo el mundo son muy populares y muchos de ellos, extremadamente exitosos a la hora de conseguir huéspedes fieles. Sin embargo, al igual que ocurre con todas las…
O Estado dos Destinos de Viagem em Meio a Pandemia - FAQ With An Expert
Em circunstâncias normais, muitos destinos de viagem ao redor do mundo são altamente populares e muitos deles, extremamente bem-sucedidos em atrair hóspedes leais. Recentemente, como todos os outros setores de viagens, devido à pandemia em…
Wie Live Experience die Gästebindung stärkt
Das Aufsammeln der Scherben nach dem letzten Jahr ist vergleichbar mit Frankenstein, der sein Monster zusammensetzt und dann schreit: „Es lebt!“. Im Moment geht es wirklich um die Erfahrung, „am Leben“ zu sein. Das soll…