Press

Recruit, the Leading Japanese Internet and Media Group, Acquires TrustYou to Help Accelerate its Global Growth Ambition

by June 14, 2017 5:43 am In The News, Press Releases

Munich, 14 June 2017 – Today, Recruit Holdings Co., Ltd has announced the acquisition of TrustYou, the world’s largest guest feedback platform, with the goal to further invest in the international hospitality and travel market. This marks a major milestone for TrustYou and results in increased opportunities for growth across the globe. TrustYou’s management will remain to be lead by the two founders, Jakob Riegger and Benjamin Jost, in collaboration with the global management team, who is committed to stay on board on a long-term basis. Through this investment, customers and partners will benefit from broader and faster product development… read more »

TrustYou and Welcome Systems Form Strategic Partnership To Help Hotels Collect Guest Reviews

by May 16, 2017 9:27 am Press Releases

Munich, 16 May 2017 – Pursuing the joint goal of facilitating the hotelier’s everyday business and enhancing bookings, TrustYou, the world’s largest guest feedback platform, and Welcome Systems, the British hospitality original behind the popular Welcome Anywhere hotel booking system, today announced their new strategic partnership. Welcome Systems’ users now have free access to TrustYou Stars Lite, an advanced software solution to collect, analyze and market guest reviews. The feedback is collected through surveys that are automatically sent to the guest after their stay. Proactively sending out guest surveys helps hotels to increase the volume of positive reviews*, which leads… read more »

TrustYou Continues Rapid Growth with Appointment of New U.S. Head of Sales

by May 8, 2017 9:54 am Press Releases

Munich, May 8 2017 -  TrustYou, the world's largest guest feedback platform, today announced that Jennifer Graziano has joined the company as the new U.S. Head of Sales. She will oversee TrustYou’s business development and account management strategy, working to increase market share and reach with major hotels across the U.S. “TrustYou is committed to investing in our team as more hotels recognize the value  of actionable insights and positive marketing effects offered by our data and the reach of our guest feedback platform,” said Benjamin Jost, CEO and co-founder of TrustYou. “Jennifer has a wealth of sales expertise and… read more »

IBC Brings Relationship Management to Independent Hotels via Strategic TrustYou Partnership

by May 2, 2017 1:37 pm Press Releases

Using the TrustYou Stars Lite post-stay feedback tool, independent hoteliers can improve their online ratings and drive bookings by collecting and marketing positive reviews Munich and Phoenix – May 2, 2017 – IBC (InnDependent Boutique Collection), a leading provider of hospitality technologies for independent hotels and alternative lodging, today announced an agreement with TrustYou, the world’s largest guest feedback platform, to bring guest feedback management via its platform to IBC customers. Through this integration, independent hotels and soft brands using the proprietary IBC hotel management platform will have free access to the TrustYou Stars Lite platform that captures and markets… read more »

TrustYou Expands Presence in Southern Africa Through Strategic Alliance With Distribution Partner Rainmaker Digital

by April 18, 2017 8:16 am Press Releases

Munich, 18 April 2017 – The world’s largest guest feedback platform, TrustYou, places a higher emphasis on its presence in Southern Africa and introduces digital marketing expert rainmaker Digital as distribution partner. The Namibia-based company is specialized in managing and optimizing the entire digital presence and marketing for hotels, lodges, guesthouses, and tour operators located in Southern Africa. TrustYou’s guest feedback platform and all of its features are now seamlessly included into the “5 Stages of Digital Success” program that rainmaker digital offers its clients. The partnership between rainmaker and TrustYou will assist hotels to: actively manage their reputation; optimize… read more »

Pan Pacific Hotels Group Appoints TrustYou To Manage All Guest Reviews and Surveys Through One Feedback Platform

by March 16, 2017 9:00 am Press Releases

Munich, 16 March 2017 – TrustYou , provider of the world’s largest guest feedback platform, has been appointed by Pan Pacific Hotels Group to combine its online reputation management and the collection of guest surveys across its two brands, Pan Pacific Hotels and Resorts and PARKROYAL Hotels & Resorts. Since the beginning of February, the Singapore-based hospitality company, which operates more than 30 hotels, resorts and serviced suites with over 12,000 rooms in Asia, Australia and North America, has used TrustYou’s platform to analyze, manage and solicit guest reviews through easy-to-use dashboards. TrustYou collects and examines more than three million… read more »