TrustYou now used as a key teaching tool at Nanyang Polytechnic’s School of Business Management
| The School of Business Management of NYP will utilize TrustYou to educate learners in the Hospitality and Tourism Management Programmes |
| Singapore, 5 April 2023 - TrustYou, the world's leading guest feedback platform, and Nanyang Polytechnic (NYP), announced a partnership to enhance the Hospitality and Tourism Management programmes at NYP. The agreement was made through a Memorandum of Understanding and will take effect in the upcoming semester commencing April 2023.
TrustYou will provide access to its industry-leading online reputation management (ORM) platform to NYP learners and staff, allowing them to gain hands-on experience in analyzing and utilizing real data from hotels and their guests. This will enable NYP to enhance its curriculum with relevant case studies and examples, showcasing how the hospitality industry uses feedback to drive business performance and guest satisfaction. “We feel this collaboration with NYP will provide learners with an opportunity to better understand the entire guest journey and the importance of reputation management in the hospitality industry,” said Benjamin Jost, CEO of TrustYou. “Incorporating TrustYou’s platform in their programmes will help prepare the next generation of hospitality professionals with the skills and knowledge they need to succeed in the tech-savvy hospitality industry.” NYP’s hospitality and tourism management programmes are recognised for their excellence in preparing learners for successful careers in the hospitality industry. The curriculum emphasises a hands-on, experiential learning approach that combines instruction and practical application. Ms Esther Ho, Nanyang Polytechnic’s Deputy Principal (Organisational Excellence) and Director of the School of Business Management, said “We are delighted to incorporate TrustYou’s platform into our curriculum. Our learners will be able to perform business analytics to gain insights and develop strategies to build brand reputation. Partnerships with industry leaders, such as this one with TrustYou, enable our learners to be equipped with the latest in-demand skills required by the industry. This in turn puts them in good stead post-graduation” The partnership between TrustYou and NYP is expected to provide significant benefits for both organisations, including increased awareness and exposure of TrustYou’s guest feedback platform and enhanced educational opportunities for NYP learners. About TrustYou TrustYou helps make guests happy. All feedback and communication channels, together in one place, is the new way of doing business. Today, customers expect instant responses on their preferred communication channels. As a subset of communication, feedback is the foundation for building better products, services, and companies. TrustYou helps companies win through the power of listening and provides a Guest Experience (GX) Platform that makes listening to customers simple, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to:
TrustYou empowers companies to earn trust, make better decisions, and ultimately, win. Find more information on TrustYou at www.trustyou.com. |