TrustYou’s Mission is to positively influence travelers’ decisions. We know that customers digest and leverage lots of opinions to make good choices, and we are passionate about better travel, tourism and hospitality experiences.
Since 2008, TrustYou has set the standard for online reputation management with solutions for hotels, restaurants, destinations and intermediaries to analyze online reviews, tweets and posts across the social web, to gather trusted reviews directly from its customers, and to use the authentic conversations to successfully market online reputations.
TrustYou’s technology was developed using 50+ combined years of research and development, together with the best university researchers, trained linguists and developers. TrustYou's semantic analysis is uniquely tailored for social media and the hospitality industry, detecting positive, negative and neutral sentiments for various categories within review text. It works in 20+ languages with an accuracy of around 90-95% for most languages.
The TrustYou team knows that at the end of the day you need to generate more revenue. We are here to support you in your goals, and we are convinced our tools and people will get you there. We have team members in more than 10 regions across the globe, so our associates are always here to help, 24/7. All emails get a personal response from a dedicated team member within 24 hours.