The world's largest guest feedback platform

Solutions for every stage of the guest journey

From booking your hotel until after check out, TrustYou's guest feedback platform improves the guest experience along the entire guest journey.

Impact Hotel Search and Bookings on Scale

Your TrustScore and Meta-Review influence millions of booking decisions on Google Search and Maps as well as on KAYAK, Hotels.com, Skyscanner, and 100+ more sites.

Promote your reputation with the use of Rich Snippets and encourage travelers to book direct.

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Create Positive On-Site Experiences

Real-Time Messaging is the ideal way to communicate with guests during their onsite experience. Improve your hotel’s service onsite and receive better reviews from happier guests with TrustYou’s newest product, TrustYou Messaging.

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Enhance Post-Stay Feedback

The TrustYou Stars guest survey solution helps hotels solicit post-stay guest feedback and increase their TrustScore. Collect and push guest surveys seamlessly into Google to gain more visibility within search rankings. 

Learn how Ayres Hotels increased its TrustScore by 4% and number of reviews on Google by 3,340%.

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Gain Guest Insights to Drive Future Bookings

TrustYou Analytics helps hotels to quickly understand, respond, and improve upon guest feedback in one dashboard - from reviews across the web, to sophisticated guest surveys, to social media posts.

Learn how AccorHotels improved its operations, review scores, and reputation across the web.

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