Contact
How can we help?
Choose the option that fits you best, so you reach the right place right away.
New to TrustYou
Interested in TrustYou?
See how our products can help your team, get pricing and talk to our sales team.
Book a demoCustomers
Already a customer?
Find guides and answers, or contact our Support team through the Help Center of your product.
Partners
Partnerships
Want to integrate with TrustYou or join our partner program? Learn how we work together.
Become a partnerEverything else
Other inquiries
Press, marketing collaborations or a general question? Leave us a message in the chat and we'll reply by email.
Frequently asked questions
I'm already a customer. How do I get support?
Each TrustYou product has its own Help Center, with step-by-step guides and answers to the most common questions. It's also where you contact our Support team, so your request reaches the people who know your product best:
- CXP Help Center for reviews, surveys and reputation management
- CDP Help Center for guest profiles, segments and data connections
- AI Agents Help Center for the TrustYou Agent
Please don't use the demo request form for support questions: it goes to our sales team, so your request would take longer to reach Support.
How can I get pricing information?
TrustYou is priced per property, and you only pay for the products you need: CXP, CDP, the TrustYou Agent and Meta Review. Our pricing page shows the plans and starting prices for each product.
For a quote that fits your properties and goals, book a demo. Our sales team will walk you through the options and recommend the right setup.
Can I try TrustYou before buying?
The best way to see what TrustYou can do for you is a personalized demo. A TrustYou expert shows you the products with examples that match your type of business, from single hotels to groups and destinations, and answers your questions along the way.
After the demo, our sales team will talk you through the next steps for getting started. Book a demo
How do I become a partner?
TrustYou works with more than 100 partners: technology providers such as property management systems and booking platforms, hotel associations and hotel marketing partners.
On our partner page you can see who we already work with and how a partnership works. If you'd like to integrate with TrustYou or join the partner program, get in touch through the Become a Partner option there.
How quickly will you reply to my message?
Every message you leave in the chat reaches our team, and we reply by email to the address you give us, so you don't need to stay in the chat.
Demo requests and support requests have their own, faster channels: for a demo, use Book a demo; if you're already a customer, go to the Help Center of your product.