Hotel (CDP Event) initiated the chat
Hello Lukas, we’re excited to welcome you tomorrow! Check-in starts at 3 PM, but you’re welcome to complete digital check-in now if you’d like.
Hotel
Guest
Guest via WhatsApp
Done — can I still get my key at the desk?
AI Agent replies
Yes, just show your ID, and your key will be ready.
Hotel
Guest
Guest via WhatsApp
Do I need to fill in anything else on-site?
AI Agent replies
No further paperwork is needed. You can go straight to your room or stop by the desk for assistance if you prefer.
Hotel