We’re excited to announce that TrustYou has ranked #2 globally on Hotel Tech Report’s Global Best in Reputation Management list in the 2026 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry. The HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users.
With over 2,603 software companies on Hotel Tech Report, TrustYou is honored to be recognized in the competitive Reputation Management category for 2026.
“This recognition from Hotel Tech Report validates the work we’re doing at TrustYou to deliver seamless, personalized guest experiences,” said Ben Jost, CEO at TrustYou.
“TrustYou is the #1 Hospitality AI platform, powered by the most comprehensive customer data in the industry. We enable genuine, AI-driven two-way conversations with guests – seamless, personalized, across every channel, in every language, 24/7.”
The lists are based on data from over 25,000+ verified customer reviews during the HotelTechAwards period. These reviews were written and published by verified hoteliers who used each product between September 1, 2025, and December 15, 2025, with participation from every major hotel brand and thousands of independents.
“This isn’t a subjective list based on a few peoples’ opinions,” explains Hotel Tech Report CEO, Jordan Hollander.
“With the highest traffic and engagement, largest selection of product and services, and highest quality data, Hotel Tech Report analyzes more than 100,000 data points to determine the best products in the market.”
“TrustYou is an essential partner in our customer experience strategy. The platform stands out for the quality of its analysis, the accuracy of its insights, and the ease with which we can transform customer feedback into concrete action.”, says one General Manager from Blagnac.
Browse dozens of verified TrustYou reviews and view the official press release
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