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Cara Lai Miles

Cara is a CRM marketer who enjoys crunching numbers to showcase the importance of data-driven decisions across the hospitality industry. In her free time, she loves to eat her way around the world and play boardgames.

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Cara Lai Miles

The TrustYou team in front of their WTM booth

TrustYou at World Travel Market London 2025: Connecting with the Global Hospitality Community

Georg Thanner delivering his keynote speech on quality in tourism

Rethinking Quality in Tourism: TrustYou’s Georg Thanner on the Power of Reviews

TrustYou at RBOT 2025: Empowering Tourism Observatories with Smart, AI-Driven Solutions

Create the hotel with a futuristic guest experience and two happy guests man and woman. Bright, Purple interior.

Digitization and Reviews as Drivers for Destination Tourism Development: Best Practice of Trentino Marketing with TrustYou

DestinationCamp 2024: Customer Profiling and Guest Retention with Meta-Reviews

Traveler planning a trip online

The Value of Investing in the Online Traveler Experience

View from above of a person planning their next trip

Harnessing the Power of Technology and Data: Elevating the Traveler Experience in Hospitality

Unlocking the Potential: Exploring the Versatility of TrustYou’s Customer Experience Platform

  • June 19, 2025
  • 4 min read
  • CXP

The Ultimate FAQ Guide: How CXP Can Transform OTAs and Boost Their Performance

  • June 19, 2025
  • 2 min read
  • CXP
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