UK Hospitality Performance 2022-2023
May 14, 2024 10:04 am
In this whitepaper, we dive deep into the wealth of data collected from more than 15.1 million guest reviews analyzed across the two years.
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Tunisia Hospitality Performance 2022-2023
April 8, 2024 9:30 am
TrustYou presents its exclusive analysis of over 324.4k guest reviews in this whitepaper, diving deep into various aspects of Tunisia's hospitality performance. This comprehensive analysis covers key indicators such as review volume recovery, performance scores, response rates, review sources, the language of reviews, and the key categories that significantly influence guest satisfaction.
2023 Hospitality Peformance – Key Insights fro Guest Reviews
March 26, 2024 9:14 am
We analyzed more than 153 million global reviews from 2023 alone for this exclusive report. We looked at the review volume evolution, key categories impacting the hotels’ performance, and top sources where guests left their feedback. To give a perspective on these numbers, we have compared their evolution against previous years and, where applicable, against 2019.
The Changing Landscape of Hospitality in 2024: TrustYou User Meet-Up
January 26, 2024 2:59 pm
TrustYou's User Meet-Up is an excellent opportunity to meet with our clients and partners and understand how they can create added value by using customer feedback. During this event, three experts from Mandarin Oriental, Meninger & B&B Hotels share how they see hospitality and customer feedback evolving in 2024.
Spain Hospitality Performance 2022-2023
December 21, 2023 10:15 am
With this paper, we aim to give you a complete overview of the state of Spanish hospitality as seen through the eyes of the guests. We’ve analyzed more than 16.4 million guest reviews from 2022 and 2023 to understand six key indicators that drive performance and increase bookings and satisfaction.
Pulse of the Industry Q2 2023
September 21, 2023 11:15 am
EMEA still leads the race, but APAC might take the lead in Q3 2023. With iconic European destinations being suffocated by overtourism, the region’s travelers are looking into more affordable destinations and planning trips off-season. Price is now the number one concern for European guests.
Pulse of the Industry Q1 2023
June 30, 2023 8:53 am
The first quarter of 2023 marked the end of the COVID-19 era for traveling, with China being among the last major travel players lifting travel restrictions. Once again, Chinese tourists will gradually start traveling internationally. As with the other countries and regions reopening their borders after the pandemic, a full recovery will likely be possible over a more extended period.
Das Comeback der städtischen Reiseziele – Pulse of the Industry Q4 2022
February 22, 2023 10:53 am
Pulse of the Industry Q4 2022 spiegelt die globale und regionale Entwicklung in der Reisebranche wieder. Dieser Bericht gibt Ihnen Zugriff auf eine Selektion unserer Daten, in Kombination mitForschungsergebnissen unabhängiger Beteiligter, um Ihnen einen vollständigen Überblick über die Lage in der Tourismusbranche zu bieten.
The Rise of Urban Destinations – Pulse of the Industry Q4 2022
February 22, 2023 10:42 am
Our worlwide analysis of 31.6 million reviews captures the evolution of global and regional travel in Q4 2022. This report will give you access to a selection of our data, combined with third-party research, to provide you with a complete overview of the state of the travel industry.
Chroma Hospitality’s Focus on Guest Satisfaction
January 5, 2023 11:00 am
Chroma Hospitality joined TrustYou in 2019 with one goal in mind - to increase their level of guest satisfaction. With that, they’ve increased their scores across the board and introduced TrustYou’s Live Survey to collect real-time feedback while their guests are still on-site.
The Impact of Reviews on Booking Behavior and Reputation
October 26, 2022 9:40 am
Online reviews have become a crucial factor when deciding to book accommodation. From hotels and resorts to B&Bs, hostels, and vacation rentals, online reviews are the new word of mouth. Travelers heavily rely on feedback provided by other consumers to research their options before booking a stay. This study reveals what matters most to people that read reviews prior to making a decision, and what prompts people to write a review, as well as their expectations around the hotels’ response to their review.
So Antworten Sie Auf Positive Gästebewertungen
October 21, 2022 9:53 am
Dieser Ratgeber bietet Hoteliers eine einfach zu befolgende Struktur und enthält Beispiele für Antworten auf positive Bewertungen . Außerdem finden Sie hier Vorschläge, wie Sie Ihre Antwortstrategie mit der TrustYou-Plattform noch effektiver gestalten können.