TrustYou Launches The Recovery Race Campaign to Keep Hospitality Industry on Track with Essential COVID-19 Resources

by July 16, 2020 8:32 pm Press Releases

++ Complete recovery kit for hoteliers, with free content, trainings, and newly-developed products ++  Steps that hoteliers need to take to win the recovery race ++


Munich, 15 July  - TrustYou, the company dedicated to helping companies win through the power of listening to feedback, announces today the launch of its exclusive The Recovery Race campaign, aimed at supporting hoteliers and hospitality workers from around the world in their efforts to overcome the current crisis and take the required steps towards recovery. The race entitles every hotel to be a winner, as TrustYou actively supports the entire industry with means to succeed during these challenging and uncertain times.


The campaign’s recovery kit consists of informational content on relevant topics, such as the current state of hospitality as seen through guest review volume,  the post-COVID traveler, the new, contactless communication techniques, and the best ways of ensuring a healthy reopening and recovery. TrustYou provides constant updates based on the company’s exclusive KPI, the Travel Health Index, as well as new articles, webinars, best practice guides, and informational videos with feedback experts. The company is also in the process of developing new products and features that will help hoteliers promote their businesses based on excellent cleanliness scores and effective guest communication. The releases will be announced through The Recovery Race campaign page, along with other relevant news and stories that tackle the shifts in hotel-guest communication and traveler behavior. 


“The journey that we are all currently on is more than a sprint, it’s a marathon. Recovery from the COVID-19 crisis is an ongoing path, filled with obstacles, but one that we all want to successfully complete. Throughout the last months, we at TrustYou focused our efforts on supporting the industry with exclusive data, insightful content, as well as tips and advice on how to overcome hardships and prepare for recovery. Now, we want to offer hoteliers a complete step-by-step guide they can leverage and integrate into their future strategy.” says TrustYou’s VP of Marketing, Valerie Castillo. “While we are all facing unprecedented challenges, we need to remember that the only way to win is to stand together and share information and knowledge.” 


You can access the Recovery Race campaign page here.

Find more information on TrustYou and the guest feedback platform on


About TrustYou 


TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: 

  • Understand all reviews across the web and make better business decisions.
  • Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings.
  • Create unlimited opportunities to listen and respond to guests’ needs.


TrustYou empowers companies to earn trust, make better decisions, and ultimately, win. 

Find more information on TrustYou and the guest feedback platform on


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