Press Releases

TrustYou Appoints Alex Tan As New Senior Director Enterprise Sales To Continue Industry Growth in APAC

by August 23, 2017 7:58 am Press Releases

Munich, 23 August 2017 - TrustYou, the world’s largest guest feedback platform, continues to expand its international influence in the area of hospitality by naming Alex Tan the new Senior Director Enterprise Sales for the Asia-Pacific region. Alex recently joined the company’s Singapore team, with the goal of overseeing and managing all operations in the area of APAC and amplifying TrustYou’s market presence and product portfolio. The company has already established itself as a strong player in the APAC hospitality industry. The TrustYou platform was chosen as a unique guest feedback management system by leading brand names, such as Shangri-La,… read more »

TrustYou Strengthens Its Market Presence in France and Belgium With Balladins Hotels Cooperation

by June 28, 2017 11:57 am Press Releases

Munich, 28 June 2017 – Balladins Hotels offer a great hotel experience at a fair price with its 2- and 3- star hotels across France and Belgium. In order to utilize guest reviews better to improve operations and add value to their brand, Balladins Hotels decided to rely on TrustYou, the world’s largest guest feedback platform. The easy-to-use tool enables the hotel chain to manage, analyze, and respond to all guest reviews from across the web. The sophisticated survey solution, embedded into the platform, helps to conveniently gather post-stay feedback and receive first-hand information from guests after their stay. A… read more »

Recruit, the Leading Japanese Internet and Media Group, Acquires TrustYou to Help Accelerate its Global Growth Ambition

by June 14, 2017 5:43 am In The News, Press Releases

Munich, 14 June 2017 – Today, Recruit Holdings Co., Ltd has announced the acquisition of TrustYou, the world’s largest guest feedback platform, with the goal to further invest in the international hospitality and travel market. This marks a major milestone for TrustYou and results in increased opportunities for growth across the globe. TrustYou’s management will remain to be lead by the two founders, Jakob Riegger and Benjamin Jost, in collaboration with the global management team, who is committed to stay on board on a long-term basis. Through this investment, customers and partners will benefit from broader and faster product development… read more »

TrustYou and Welcome Systems Form Strategic Partnership To Help Hotels Collect Guest Reviews

by May 16, 2017 9:27 am Press Releases

Munich, 16 May 2017 – Pursuing the joint goal of facilitating the hotelier’s everyday business and enhancing bookings, TrustYou, the world’s largest guest feedback platform, and Welcome Systems, the British hospitality original behind the popular Welcome Anywhere hotel booking system, today announced their new strategic partnership. Welcome Systems’ users now have free access to TrustYou Stars Lite, an advanced software solution to collect, analyze and market guest reviews. The feedback is collected through surveys that are automatically sent to the guest after their stay. Proactively sending out guest surveys helps hotels to increase the volume of positive reviews*, which leads… read more »