Enhance Post-Stay Feedback

TrustYou Stars

The Challenge

Most of a hotel’s reviews are hidden in the deep web, unseen by travelers and unused by hotels.

The Solution

A platform that allows these reviews to deliver actionable insights for the hotel, as well as be made visible to travelers on scale.

A New Kind of Guest Satisfaction Survey

Build your collection of guest feedback with sophisticated survey technology. Research shows that these survey reviews result in significantly higher scores.

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Aim to Influence Local Search Rankings

Allow guests to publish their reviews directly on Google and gain a better prominence. Number of reviews and positive review scores could potentially impact search rankings.

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Enhance Review Content and Drive Bookings on Scale

Your review content will be displayed to millions of travelers making booking decisions on Google, KAYAK, Hotels.com, and the 100s more travel sites that TrustYou powers.

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Integrate on Your Website to Boost Direct Bookings

Showcase collected reviews on your hotel website to boost SEO while providing travelers all the information they need to book direct.

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Create a Better Hotel Product Along the Way

Reviews collected by TrustYou Stars are fed directly into our powerful analytics platform, providing your hotel the insight you need to improve your hotel product.

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