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All of our guest feedback products can be accessed via one account login.
Guest feedback is often fragmented, rather than consolidated, making it difficult for hoteliers to easily pinpoint and resolve issues, causing them to happen repeatedly.
TrustYou analyzes all guest feedback across the web, including guest satisfaction surveys, to create the most valuable insights for hoteliers.
Analyze and respond to feedback aggregated from all online sources, including reviews collected from TrustYou Stars, in one, easy-to-use dashboard.
With TrustYou Analytics, knowledge is power. Our semantic technology provides your hotel better visibility into what comments are impacting your score the most so you can better focus your efforts.
Choose from a variety of analytics reports or setup a custom report that measures your KPIs. Download reports directly within your account or have them scheduled to be automatically sent to your inbox.
Impact Scores help to identify the areas your hotel should focus on to improve your overall rating. Find and respond to reviews based on these topics.
Stay up to date on how your hotel performs across hundreds of websites that display TrustScores and Meta-Reviews with TrustYou's Radar app.
See what is said about your hotel across all key social media platforms and respond to posts, tweets, tips, blogs and more.