A Decade of Review Excellence: TrustYou Celebrates Its 10 Year Anniversary

by March 14, 2018 10:14 am Press Releases, In The News

++ Milestones From the Company’s History Include Last Year’s Acquisition By Recruit Holdings ++ Big Promotion For Existing and New Clients

Munich, 14 March 2018  - TrustYou, the world’s largest guest feedback platform, celebrates its 10th anniversary today and looks back on a decade of helping hoteliers handle their guest feedback and online reviews with success and excellence. Since its launch in 2008, TrustYou developed a sophisticated all-in-one guest feedback platform offering the necessary tools to manage, market, collect, and analyze reviews, posts, and direct messages. The company established itself in the travel and hospitality industry with numerous partnerships across the globe, including AccorHotels, Google, B&B Hotels, Hotels.com, and KAYAK. In 2017, the platform analyzed 103M guest reviews, enabled hotels to collect 4.2M survey reviews, and released 95 new features while continuing to be the most innovative and customer-centric company in the space.

To celebrate 10 years of review excellence and as a token of appreciation to TrustYou customers, TrustYou today announced a special promotion: interested hotels buying a 12-month license of the full platform or any single feature of TrustYou will receive 6 months for free. This promotion is valid from today 14 March to 30 April 2018 applies to new and existing clients.

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“We started TrustYou back in 2007 with a clear vision in mind: we wanted to make the most out of guest feedback so that it could be more easily managed by hotels while being valuable to travelers at the same time”, says Benjamin Jost, co-founder and CEO at TrustYou.

From only a small team of 2 founders in Munich, Germany, the company grew to an internationally operating enterprise with offices in San Diego, Cluj, Singapore, and Tokyo with 140 employees and counting. In 2017, TrustYou was acquired by Recruit, the Japanese giant internet and media group and one of Japan’s most valuable companies - with a current market valuation of $40Bn on the Tokyo stock exchange.

“We look back on the past 10 years of TrustYou and we are grateful to everyone who made the company a success: all our great clients, partners, and investors that have trusted and continue to trust us. Most importantly, we are thankful for our exceptional team and all of their individual and dedicated hard work that has propelled TrustYou forward. We are excited to be a part of the TrustYou Adventure together”, says Jakob Riegger, co-founder and COO at TrustYou.

For more information about the special promotion, visit the TrustYou promotion website.

如需了解更多信息，请访问 TrustYou 和宾客反馈平台 www.trustyou.com.

Team Picture

关于 TrustYou

TrustYou 是全球最大的宾客反馈平台，为众多酒店提供解决方案，以促成更多预订量并改进其酒店产品。在宾客旅程的每个阶段，酒店可以利用宾客反馈来增强评论营销并实现卓越的运营业绩。宾客反馈影响着 95% 的预订决定。TrustYou Meta-Review 将全球 500,000 多家酒店的数亿条酒店评论、调查和社交帖子汇集一处，支持 Google、Kayak 和 Hotels.com 等数十个旅游网站上的宾客评论。这些评论还为酒店提供了切实可行的洞见，帮助酒店在宾客旅程的每一步中提升其存在感，从预订和入住前搜索查询，到宾客实时请求和留言，再到调查回应和评论形式的入住后反馈。通过 TrustYou 合作伙伴计划，PMS、CRM、IBE 和其他酒店软件提供商可以将 TrustYou 的宾客反馈平台集成到其产品中，从而帮助其酒店客户对预订量和收入产生积极影响。

如需了解更多信息，请访问 TrustYou 和宾客反馈平台 www.trustyou.com.

*TrustYou Meta-Reviews 只包含经过证实的评论，不包括来自 TripAdvisor 的评论

 

新闻联系人

Katharina Sickora

katharina.heitmann@www.trustyou.com