沖縄の那覇市で地元の方々に愛され続けているフルサービス・リゾートホテル、「ロワジールホテル ＆ スパタワー 那覇」。2020年12月に総支配人に就任された武田 寛枝さんにご自身のご経歴や、総支配人に就任されてからの取り組みについてお話しを伺いました。（聞き手：設楽 奈央）
Not only is the The Taj Mahal Palace Mumbai number one in the world in 2020, during a year of significant challenges. It scores the best hotel performance in the world for the fourth year in a row and continues to outdo its competition. Looking at aggregated feedback data as a measure for quality has… read more »
As worldwide industry leaders, Accor and TrustYou are partners in elevating the experience of life through hospitality. TrustYou data provides insights into traveller trends. Contactless communications tools support Accor with placing people at the heart of everything. In 2021, 192 Accor hotels participated in a product pilot to test TrustYou Live Experience solutions, designed to… read more »