Tried And True Strategies For Post-Stay Surveys
Guest surveys are one of the most efficient ways of encouraging feedback and they have the potential to boost a hotel business. In this best practice guide, we are focusing on the tried and true strategies of creating successful post-stay surveys in order to ensure more positive feedback and higher levels of guest satisfaction.
During our more than 10 years in the hospitality industry, we have gathered and leveraged a multitude of insights, oftentimes provided by our trusted clients. The following tips on how to build post-stay surveys are based on the strategies that have proven to have a positive pay-off.