Using TrustYou data, Select Registry assesses existing and new properties for their website, identiﬁes underperforming properties or particular areas for improvement. This not only saves time for internal inspections but also leads to higher administrative efﬁciency. While ensuring consistent quality for all properties, Select Registry beneﬁts from a high guest loyalty rate, and thus, constantly maximizes revenue.
Other Customer Stories
The Taj Mahal Palace Mumbai: Becoming the best hotel in the world
Not only is the The Taj Mahal Palace Mumbai number one in the world in 2020, during a year of significant challenges. It scores the best hotel performance in the world for the fourth year in a row and continues to outdo its competition. Looking at aggregated feedback data as a measure for quality has… read more »
Accor and TrustYou Live Experience Case Study: Designing Limitless Hotel …
As worldwide industry leaders, Accor and TrustYou are partners in elevating the experience of life through hospitality. TrustYou data provides insights into traveller trends. Contactless communications tools support Accor with placing people at the heart of everything. In 2021, 192 Accor hotels participated in a product pilot to test TrustYou Live Experience solutions, designed to… read more »