Other Customer Stories
Accor and TrustYou Live Experience Case Study: Designing Limitless Hotel …
As worldwide industry leaders, Accor and TrustYou are partners in elevating the experience of life through hospitality. TrustYou data provides insights into traveller trends. Contactless communications tools support Accor with placing people at the heart of everything. In 2021, 192 Accor hotels participated in a product pilot to test TrustYou Live Experience solutions, designed to… read more »
Lindner Hotels Increases Survey Response and Optimizes the Guest Experience
Lindner Hotels wanted to integrate the ORM platform TrustYou into NextGuest CRM in order to improve operational processes, increase guest survey responses, and incorporate survey results into customer segmentation within the CRM, which would allow them to further personalize guest communication.