
クチコミや評判を 活用し、ROIを 高める3つの方法
July 17, 2019 1:01 pm
Best Practices
旅行者の予約の意思決定に本当に影響を与えるものとは何でしょうか?これは長い間、問いかけられてきた質問ですが、その答えは変わり続けています。
[Client Success Story] Chroma Hospitality’s Focus on Guest Satisfaction.
Replying to positive feedback may not be your number one priority, but we encourage you to take your time and respond as much as you can to your guests’ praises. By saying a genuine thank you, you may turn a one-time satisfied customer into a returning, delighted guest.
This guide provides hoteliers an easy-to-follow structure with examples of negative reviews and responses. It also includes suggestions on how to make your response strategy more effective with the TrustYou platform.