For the third quarter of 2022, our analysis of 40.7 million reviews shows an uneven recovery. We witness destinations experiencing overtourism while some countries have just begun to reopen their borders after another year focused on the pandemic and continued travel regulations.

Online reviews have become a crucial factor when deciding to book accommodation. From hotels and resorts to B&Bs, hostels, and vacation rentals, online reviews are the new word of mouth. Travelers heavily rely on feedback provided by other consumers to research their options before booking a stay. This study reveals what matters most to people… read more »