Dedicated to helping hospitality companies win through the power of listening to direct guest feedback, TrustYou contextualizes the world’s biggest database of guest reviews for the first time in a quarterly rhythm. Building on the success of the annual TrustYou Review Insights Reports covering global and regional reviews, this new report offers current insight into… read more »

The 2022 edition of the Review Insights Report highlights the increasing value of online reviews and feedback in a changed travel industry. Globally, guest reviews take on a new shape in the form of chats, conversations, and pulse-checks. For travel and hospitality professionals, this is a great way to impact the guest journey, communicate better,… read more »