2005年にオープンし、2018年は新館RAMタワーを開業、那覇国際通りでは唯一地上階でプールとプールサイドバーを設けている「パームロイヤル NAHA 国際通り」。地元との関わりを大切にしながら、CO2削減の取り組みとして全館の電力をバイオマス電力に切り替えるなど、サステイナブル経営に取り組んでいる同ホテルの代表取締役総支配人、高倉 直久 氏にお話をうかがいました。
Jurys Inn started to use TrustYou at a very challenging time for the industry. During COVID-19, the platform allowed them to monitor their guests’ needs on the go, identify new trends, and keep up with the evolving expectations around cleanliness. The granular data they get from reviews allowed Jurys Inn to adapt quickly and make… read more »
Getting actionable data in one place from each review is among the top priorities for Leonardo Hotels. They can improve the guest experience for each property and establish priorities at a portfolio level. Learn how they use the TrustYou data while saving time on managing reviews.