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Leveraging Reviews To Elevate A Hotel Listing In The Covid-19 Era

by February 25, 2021 9:02 am Best practices

Online reviews and guest feedback contribute to the overall success of a hotel business, either through enticing travelers to book, enforcing trust in the hotel’s amenities and services, or simply through providing guests with a voice that is heard and addressed.

Now, the challenge lies in leveraging those online reviews in the right way, in the right place, and at the right time, in order to provide users with the exact information they are looking for. 

In this best practice guide, we break down the best ways to leverage guest reviews to elevate a hotel listing and encourage bookings.