Technology is constantly developing. As the hospitality industry is a people-centric industry, hotels have to adapt quickly to the technologies that are benefiting their guests in order to remain competitive. The trend that can no longer be neglected is guest messaging. Download this best practice guide to read about 5 reasons why hotels should message their guests… read more »

For hotels, more reviews = more visibility and more chances of getting booked. Feedback has a way of coming naturally, however, it is sometimes advised to give your guests a little push and encourage their feedback. Our latest study revealed that, when a review is requested by an accommodation provider, guests are 3.6x times more… read more »