Heidiland Final

Heidiland Holiday Region: Higher Quality Thanks to TrustYou Guest Surveys

by March 9, 2020 11:43 am Customer Stories

The Heidiland holiday region is a leisure destination in Switzerland and offers a wide range of accommodations and activities. Since July 2017, Heidiland Tourismus AG has been using TrustYou Analytics for its quality management of all properties in the region and has been able to demonstrate a consistently positive development.

Despite the top performance of all hotels and holiday homes, the number of new online reviews and the hoped-for direct bookings remained below expectations. For this reason, the Heidiland holiday region decided to actively collect reviews using TrustYou Survey in February 2019.