[New Blog] What Guest Reviews Tell Us About Travel Recovery in 2022

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    search and booking

    Consumer Research Uncovers Travelers’ Online Search and Booking Behaviors

    by Tony Ciccarone January 25, 2017 9:03 am White Papers

    Do you want to know how travelers are finding your hotel? We've recently collected research revealing travelers' similar behaviors during the search and booking processes. This study uncovers the relevant and important factors affecting the booking decision during the first step of the traveler journey.

    Read the full story

    Other White Papers

    A front view of group of happy young people with drinks outdoors on street on city break, laughing.

    The Rise of Urban Destinations – Pulse of the Industry Q4 2022

    Our worlwide analysis of 31.6 million reviews captures the evolution of global and regional travel in Q4 2022. This report will give you access to a selection of our data, combined with third-party research, to provide you with a complete overview of the state of the travel industry.

    A panoramic view of a maze-shaped garden

    A Maze of Opportunities and Challenges – Pulse of the Industry Q3 2022

    For the third quarter of 2022, our analysis of 40.7 million reviews shows an uneven recovery. We witness destinations experiencing overtourism while some countries have just begun to reopen their borders after another year focused on the pandemic and continued travel regulations.

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    See an overview of the world’s leading all-in-one platform including reputation management, review marketing, guest surveys, and guest messaging. You’ll see first hand how to make better business decisions for your organization, earn trust, and succeed.